This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had similar problem as complaint filed odi10307817. I would have a loud noise like the car suspension was bottoming out when going over moderate bumps. I also had excessive tire wear on front tires at only 32000 miles, front tires had to be replaced. Ford said they could not duplicate the problem of bottoming out after much complaining Ford finally fixed everything but said the front end was out of alignment. When asked what was done to fix the problem was informed that the subframe had to be adjusted and because of that an alignment had to be performed. I even found on Ford's website a service bulletin for there service technicians for the loud noise when bottoming out.
2010 Ford Focus-shocks appear to fail on front of vehicle with a loud noise on a moderate bump-some indicated loss of steering control-bottoms out completely this is an ongoing problem I wonder if I should park this thing.
- Odessa, TX, USA
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- Alvord, TX, USA