This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford Focus. The contact stated that while driving at slow speeds, the air bag warning light illuminated. The contact stated that the air bag was flopping around. The vehicle was taken to an independent mechanic, but no assistance was provided. The contact called the local dealer, where it was determined that the air bag needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 90,000.
I was severely injured when a vehicle turned in front of me while going 40 mph I slammed onto the brake so hard I broke my toe as I T boned the passenger side of the vehicle all of her airbags deployed mine did not my face slammed the steering wheel so hard my head slammed into the head rest behind me. My injuries so far are a concussion, fractures bent nose, a jaw strain and possible fractured my two front teeth, neck injury and whiplash, and a muscular issue with my right shoulder. At this point I can not work because of my injuries.
On August 7, 2018, I was involved in an accident traveling about 30-35mph when another driver ran a stop light causing me to hit the side of their car with the front of my car. My air bag did not deploy and I sustained an acute head injury, neck and back soreness. The vehicle was totaled. I would like to know why my airbag did not deploy?
I filled out a complaint bout it back in Oct. But due to the car accident I couldn't speak about the wreak due to the lawyers. I still have the investigators info with me and also the confirmation number daniel J hillman safety defects investigator your confirmation number (ODI number) is: 10655198
I use to own a 2000 Ford Focus and the samething happened with it..it will crank good for awhile and the it will get harder to crank.now I own a 2010 same car. And the ignition done got hard to crank..so I'm thinking its the same problem with this car the air bag done slipped..could you please me resolve thus matter.
- Tupelo, MS, USA
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The contact owns a 2010 Ford Focus. The contact stated while driving approximately 35 mph, another vehicle crashed into the passenger side of the vehicle. The air bags failed to deploy. The driver sustained neck and back injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 102,000. Updated 03/04/15 updated 6/17/2015
I was in a head on collision. The seat air bag went off as well as the side curtain on the drivers side. The only thing I have to complain about is when the airbag deployed on the steering wheel it broke in the middle. Now I have a V shape cut (had to get 16 stitches). I don't believe it should have broken the way it did. Now I have a scar on my forehead. I have photos of the accident.
I own and operate West warwick auto body in West warwick ri 02893. We repaired this car in March and Ford Motor Co has a air bag sensor still on back order.the customer is driving this car with the air bag light on and we are very uncomfortable with this and so is the customer. We have had a wriiten complaint in with Ford since April 11,2012 the complaint # is [xxx]. the part # on back order is as4Z54632A22A. Please call me on this we really would like help. Ford has not been helpfull at all. The cust name is [xxx] his phone # is [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2010 Ford Focus. The contact stated that while driving 40 mph, he was involved in a head on crash and none of the air bags deployed. The contact also mentioned that the automatic switch failed since the engine was still running after the crash. The contact did not file a police report and no injuries were reported. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and the current mileage was 52,000.
The 2010 Ford Focus was hit causing it to flip end over end with major damage to the front and rear of the vehicle. The drivers front air bag did not open.. all side and passenger air bags did open. The insurance company considers the Focus to be a total loss.
The contact owns a 2010 Ford Focus. The contact was driving 35 mph when a vehicle drove into her path and the contact crashed head-on into the vehicle. The contact stated that the air bags did not deploy. The contact sustained chest injuries and the vehicle was destroyed. A police report was filed and the vehicle was towed by the insurance company. The contacted was awaiting a return call from the dealer. The manufacturer was not contacted. The VIN was unavailable. The failure mileage was 23,000. Updated 05/24/11 updated 2/8/12
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- San Dimas, CA, USA