This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I went to use my keyless entry and it wouldn't work I assumed it was the battery so I changed it still doesn't work.so I was having to unlock it by the key. I went to unlock my car and the key would only turn half way so I had to call a lock smith to unlock my car. Now I cant open my driver side door from the outside nor can I lock my car period the lock button doesn't unlock all the locks sometimes it doesn't unlock any and the two back doors wont even open half the time either
One afternoon I got in my car went to make a right turn and my blinker was blinking faster then normal. That night I was pulled over because I had no brake light on the right side nor did I have a blinker. The next following day I got to looking at my tail light to change it to my surprise my tail lights was I tapped the light cover and the lights went out the bulb was black. I checked to make sure my control knob was on the ofd position which it was. The head lights would only come on if I turned to control to on poistion. I have owned this car for 5 years now I have never replaced the left side head or tail light but I have changed to right side twice.
The contact owns a 2010 Ford Focus. While the vehicle was stationary and the contact was inside the vehicle, all four doors would not unlock. The contact stated that the key fobik could not unlock the doors and the driver side door would not open when prompted. The contact stated that the front passenger side door finally opened with the key fobik. The contact was able to climb out of the vehicle. In addition, the contact stated that the rear passenger door had a history of becoming stuck and remained locked after the contact exited the vehicle. A dealer was not made aware of the failure. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 200,000.
- Augusta, GA, USA
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Whenever I start my car, the RPM's are between 2-3 and it takes a couple minutes to reach the normal idling RPM rate. The engine also makes clicking noises and is louder than usual and just does not sound right. And previously, my car has randomly stalled and just turned off while the battery stayed running while making a right turn or just idling at a stop light. Mostly, my cars engine just turns off while running it in the driveway in the morning while the battery stays on. It has not stalled in awhile but there is still something wrong with the engine and the rpms. Also sometimes, a wrench light appears on the dashboard when I am experiencing the problem.
The ignition switch doesn't work. You can turn the key on, but it will not make the connection to turn the engine over. We have pushed the key in and turned it on, but still nothing. When the key is in the on position everything works (radio, lights, air, windows, etc.) everything but the engine! when searching this on the internet, I have noticed that a lot of people have had the same problem.
Ignition switch is in stop position sometimes will start sometimes not have to turn position with both hands and sometime will turn on but not all the time pull key out and have tried to turn key around but won't work either car is stop position and could happen anywhere when try to start.
It started at on time when going to exit the stationary car, I could not exit the car because the lock would not unlatch, you could not open the driver or passenger doors from inside our outside. Now it has moved on to all the doors, sometimes they work and open sometimes they don't. I have replaced the driver door handle 3 times already for the same issue each time, in the handle latch itself there is a little plastic piece that keeps breaking inside the handle not allowing the handle to pull open the door. And now the last issue when taking off the locks automatically lock after a couple of seconds when driving sometimes they lock sometimes they don't. I can no longer lock my car when leaving it because you never know if and when the locks will open as well as which door will choose to remain closed and not open....I have had to go in through the trunk several times quiet embarrassing. I have brought it to my local Ford company several times for them to fix the issue, they tell me it is my problem not a manufactures defect..one door yes I could understand all four doors no there is a problem with the system. I believe this is a very serious safety issue because I can not always get my child out of the back seat because there is no guarantee that the door will open please look into this I have dealt with it long enough and can no longer continue to worry about my child's safety, my safety or the lack there of protection of not being able to lock my own car without knowing if I can get back in let alone someone else getting in. This has dated back to when my original warranty fell off.
2010 Ford Focus doors do not open at all from the outside or inside of the car. The remote will not disengage and will keep doors locked. A person cannot just pull on the handle inside or the lock stem to unlock the doors. The door actuator on all four doors need to be replaced due to dust going inside the mechanical parts and oil's creating mud issues. Ford mechanic advised that they seen lots of Ford focuses with the same issue costing the customer a financial burden due to a faulty design which Ford updated the original design to fix the issue, admitting to the bad design sold to the public. People were trapped in the car and cannot get out due too doors not disengaging, the handles are stiff/locked
The contact owns a 2010 Ford Focus. While starting the vehicle, the door ajar alarm would not turn off until the vehicle was started. Also, the door ajar warning indicator illuminated. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 42,000.
We bought a factory certified car to eliminate problems like this.the problem we have is also intermittent and involves the right hand door lock's 95% of the time both front and rear. The not always at the same time.when locked they fail to open with either the remote of the inside switch.we have been to the dealer 4-5 times and it was only the last time he was able to see 1/2 of the problem.he did not have time to get it in that day and I didn't have time to leave.his answer is if it's not broken I cant fix it. I also asked the sales man if they have been having that problem or is the first he herd of it.they have heard of it before and he recommended wd-40 squirted down to clean the actuator.I did try that but it happens again over and over at the most inconvenient of times.this car was bought for my wife and I have a great concern god forbid something happen and the people on the right side can not get out of the car.I also have a Ford truck and there were a few recalls which you'll did the right thing and fixed it I like my Ford truck.looking in the internet I see this problem quite a bit on the Focus but why is this year or VIN not included if I to am having the same problem?please help me with this problem.I think it would help us both feel safer driving our new/used car.the problem is inconsistent and happens sitting still, driving at any and or all speeds.
The contact owns a 2010 Ford Focus. The contact stated that while attempting to accelerate, the vehicle hesitated. On another occasion while attempting to accelerate, the vehicle stalled. The contact mentioned that the wrench and the check engine warning lights illuminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the throttle body sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 87,000.
Car fails to start when the key is inserted and turned to the proper ignition starting point. My mechanics says the car is not finding the safety chip inside the key and will not allow the car to start. I am having to replace the ignition and have my key re-programmed. This has been degrading over a period of months. Starting with a forcefulness of the key to make it start. The longer it has gone the worse it has gotten. Until it finally would not start at all. The repair will cost me $ $400 plus having it towed. It is a failure of the ignition switch to recognize the key's safety chip inside the key. It has caused me to sit and wait for the car to start, sometimes reaching 30 minutes. I take very good care of my cars and his should not be happening.
The contact owns a 2010 Ford Focus. While parked, the front driver side door ajar warning light illuminated when the door was properly closed. The failure occurred constantly. The vehicle was not diagnosed or repaired. The contact stated that the VIN was not included in NHTSA campaign number: 15V246000(latches/locks/linkages). The manufacturer was made aware of the failure. The failure mileage was unknown...updated 03/15/16 updated 05/29/18
The contact owns a 2010 Ford Focus. The contact stated that the front driver and passenger and rear doors failed to open when using the keyless entry system. The contact also stated that the key failed to work in the key-lock on the driver's door. The contact stated that after several attempts of depressing the unlock button on the keyless entry remote, the door was able to be opened. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.
The contact owns a 2010 Ford Focus. While parked, the vehicle was not able to start. The contact mentioned that it took multiple attempts to start the vehicle. The failure recurred intermittently. The vehicle was taken to a dealer where it was diagnosed that the ignition switch failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,840. Updated 12/01/15 updated 1/12/2016
A D V E R T I S E M E N T S
- Walnut Ridge, AR, USA