This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Safety issue 3 of doors will not open from outside in a accident if the driver side damaged there will no way to open doors from outside this should be enough for a recall
Door will not close, looks like the pawl spring tab has broken. Will not lock or close, major safety issue for back seat passengers. Happens when stationary or in motion
Doors randomly fail to open from inside. Most of the time it is the rear doors and can only be unlocked from the master (front) release. It acts as if the child lock is engaged, but have verified it is not. I see this is a problem from numerous owners, so will have it checked at the next service visit. Just wanted to add my car to the other complaints.
On May 24, 2014- both rear doors would not open; June 3, 2014 - drivers side front door would not open; drivers side back door locked and the passenger side door unlocked on its own; June 10, 2014- drivers side back door & passenger side back door both unlocked on their own; June 23, 2014 - passenger side back door would not open.
The contact owns a 2010 Ford Focus. The contact stated that all of the doors failed to open from both the interior and exterior of the vehicle. The vehicle was taken to the dealer where the technician diagnosed that the latches were contaminated with dust. As a result, the latches and power window solenoid would need replacing. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 58,000 and the current mileage was 85,000.
The passenger side rear door (lock actuator) is not functioning properly and I can not open the door from inside or outside (neither manually nor with power.) if there ever was a car fire or serious accident the passenger in the back of the car would not be able to get out or even be helped out. Very dangerous!!
The contact owns a 2010 Ford Focus. The contact stated that the doors would automatically lock and would not unlock. The vehicle was taken for diagnosis and the internal locks were replaced but the failure recurred and the contact became locked out of the vehicle. The vehicle was taken back to the dealer where the front door rods were replaced but to no avail. Additionally, the front passenger's side door would only be opened from the inside and the rear passenger's side door could not be opened at all. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,000.
Rear doors will not lock or unlock. Started out intermittent problem, now they are permanently shut and locked. Will not respond to key fob or power lock button. Unable to pull up the manual locking knob; it's frozen in place. Basically the rear seat is now useless as I can't access it.
The contact owns a 2010 Ford Focus. The contact stated that all of the doors failed to unlock intermittently. The vehicle was taken to the dealer who advised that the failure was due to the contact living on a dirt road in which dust was entering the lock. The door handles were replaced but the failure recurred. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 37,000 and the current mileage was 54,246.
The contact owns a 2010 Ford Focus. The contact was driving 55 mph when he crashed into a deer. The impact caused the roof to detach from the vehicle. The contact spoke with the manufacturer and inquired of how the roof was secured to the vehicle but the manufacturer would not provide the requested information. The contact spoke to a local mechanic and was advised that the roof should have been welded much more securely than what it was. The vehicle was destroyed. The failure and the current mileages were 15,000. Updated 04/19/12 updated 05/02/12
A D V E R T I S E M E N T S
- Elpaso, TX, USA