This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Both rear doors will not stay closed as the latches do not work. The doors will swing open when driving if not secured with a strap, making it unsafe to have passengers in the back seat. Other models and different years of the same model have had recalls issued for the same issue. I haven't taken it to be inspected as I cannot afford to pay $140 at the dealership for the diagnosis. I did not own the vehicle when the issue first occurred so I don't know if there were any warning signals prior to the issue appearing.
The contact owns a 2010 Ford Focus. While parked, the front driver side door ajar warning light illuminated when the door was properly closed. The failure occurred constantly. The vehicle was not diagnosed or repaired. The contact stated that the VIN was not included in NHTSA campaign number: 15V246000(latches/locks/linkages). The manufacturer was made aware of the failure. The failure mileage was unknown...updated 03/15/16 updated 05/29/18
The contact owns a 2010 Ford Focus. The contact stated that the rear driver and passenger side doors failed to open. The vehicle was taken to an independent mechanic who stated that the latch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000. The consumer has since traded the vehicle. Updated 07/23/14
The contact owns a 2010 Ford Focus. The contact stated that both the rear and front passenger's side doors failed to open. The dealer was unable to diagnose the failure. The manufacturer was not aware of the failure. The approximate failure mileage was 40,000.
The contact owns a 2010 Ford Focus. The contact stated that the doors would not open automatically or manually. The vehicle was taken to the dealer numerous times for the failure where the dealer inspected the vehicle and advised that if the door locks were replaced, the failure would not be corrected. The manufacturer sent an engineer to inspect the vehicle. The engineer advised the contact that the vehicle did not have a failure but more so a maintenance problem in which the vehicle doors would not lock because dirt had built up between the locks. The vehicle was not repaired. The failure mileage was 100, 000 and the current mileage was 20,000. The VIN was not available. Updated11/29/11 updated 01/30/12
A D V E R T I S E M E N T S
- Port Orchard, WA, USA