This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford Focus. The contact stated that the driver side sun visor failed to stay in place. The vehicle was taken to the dealer where the visor was replaced by the dealer on three previous occasions. The manufacturer was contacted but the vehicle was not repaired. The failure mileage was 3,207 and the current mileage was 30,915. Updated 09/30/11 updated 3/29/12
We were driving our 2009 Ford Focus home on the highway when we hear a loud noise. Scared all of us. Then I hear glass falling on the cover of sunroof. The thing had exploded and shattered!!! not cracked but shattered! thank god that I had that cover closed because I was driving about 65 mph. The glass did not fall into small circles like I have been told the glass should have. The odd thing is the glass is pushed outward like someone kicked from the inside. It is a 2009 still under warranty. The dealership took pictures and emailed them to headquarters for a decision if the warranty would cover it. It came back denied. They won't do anything. So I called the insurance company and they are taking care of it all except $50. But the more research online I'm finding out that this is a common thing. People are just driving with alone the highway and it explodes. Most of them have their sunroofs close but some have had them slide all the way open and they hear something, to only slide it close and see it is shattered. So if you have a sunroof and driving with it closed on the highway... make sure you keep the cover pulled closed. I hate to think of what the glass could have done to the girls if it had been open.
A D V E R T I S E M E N T S
- Thornton, CO, USA