This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Pre mature tire wear, right rear tire wore out at 25,000 mi. Wore out in 3 areas diagonally across tire face. Excessive vibration at highway speeds. Tires have been balanced 3 different times. New tires rebalanced twice. 45,000 mi. On vehicle now.
The contact owns a 2009 Ford Focus. The contact was driving 55 mph when the brakes failed. He lost control of the vehicle and crashed into a ditch. The vehicle was taken to the dealer yet the failure was unable to be duplicated. The dealer advised there were no failures within the vehicle. In addition, the contact stated that the steering wheel would intermittently pull to the right. The vehicle was not repaired. The failure mileage was 16,555 and the current mileage 18,150. Updated 11/12/10 the consumer stated he has been involved in three accidents due to the brakes not failing. The consumer stated when he applied brakes the vehicle went out of control and hit a concrete storm drain pipe. The consumer also stated the vehicle could not be aligned and it pulls hard to the right at speeds above 45 mph. Updated 11/24/10
The contact owns a 2009 Ford Focus. The vehicle was being serviced for a routine oil change when the mechanic advised the contact that both tires on the driver' side were wearing due to an unknown suspension problem. The vehicle was taken to an authorized dealer where they advised her she would need four new tires, struts, and other unknown repairs. The vehicle was not repaired. The failure mileage was 15,638 and the current mileage was 17,000.
Near miss. I bought a new 2009 Ford Focus 7 months ago; it had 25 miles on it. I have put 18,000 miles on it so far, mostly in the last 2 months. The back starts thumping at highway speeds about 1000 miles ago so today I take it in to bill knight Ford, where I bought the car (74133), and they tell me I need a rear end alignment and 2 new tires. Amazing enough, they don't have the tires in stock- I'm guessing cause everyone that traded in the clunkers 7 months ago (to buy a Focus), already beat me to the dealer ship. Is it just me or does the $17,000 car have problems?
- Okmulgee, OK, USA
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- Beecher, IL, USA