This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rocker panels rust out and cause the lifting points on the car unable to be used. Mechanics refuse to work on my car due to not being able to lift the vehicle per manufacturer lifting points.
My car was stationary. The doors lock and do not unlock. After hours of searching the manual and google I figured out how to bypass the automatic lock and turned that off so my doors would not lock while I drove. That worked for a while but, then the doors just stopped opening from the outside. I have been told by several mechanics this is an issue with this year Focus.
Drivers side door incapacitated. Part inside door brakes and door becomes locked in place. Have to climb out window or over the passenger seat. In an emergency this would be difficult. I have had it repaired once and it has broken again part ishard to find and costly to replace ( for what it is). Part is plastic. Luke probably fonction better if replacement was metal.
The rear passenger door latches have stopped working. My wife was driving home with my son in rear seat and the door came open around a turn. They are lubricated regularly and they will move properly but internally they will not latch, therefore they will not stay closed. I have a strap holding the doors closed. At first it happened once in a while. Now they don't work at all.
The rear door locks will become inoperative at any time. The real safety hazard is that the locks will not even manually operate. This will in effect trap any rear passenger in the car. In the event of an accident or fire this could prove to have catastrophic results. According to Ford the whole door lock actuator mechanism must be replaced.
- Mahopac, NY, USA
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This car was purchased in 2010 for our daughter for college. After 6 months had to replace the tires. The mechanic replacing them warned us that on this car we would need to rotate them every so many miles because of the way they ware out. Then at about a year started having trouble with the doors not wanting to open got to be the drivers door not opening at all. So had the Ford dealership fix it was almost $600. Long story short we have had to replace tires 3 times now, and we have them rotated every 3000 miles. As for the doors the back doors will not open at all, have not fixed them. We have fixed the drivers door again and also the passenger door twice also. We purchased the car for the gas mileage. And yes all cars have their problems but not like this. She now has trouble the suspension, the ignition switch is going out and when the car was painted, the trunk was not primed so the paint is all peeling off. This is the most costly car we have ever bought. We will never by another Ford again.
I was pulling into a parking space in a school lot and was attempting to pull into a parking spot with my foot on the brake. I was going less than 5 mph. For no reason with my foot still on the brake the cars engine unexplained raced causing the vehicle to go forward striking the back of a pickup. The vehicle bounced off that vehicle and I hit another parked vehicle sending it into another vehicle. All this time I had no control as the engine was still racing and my foot on the brake. My husband who was sitting in the front seat reached over and put the car into park. All the vehicles that were struck were parked at the time. However there were children walking into the school for an awards ceremony. There was several thousand dollars in damage to all the vehicles. In the fall of 2013 this happened to the engine as I was pulling into a ball field, again with children present. My husband had to reach over and turn the ignition off. There were no injuries or damage. Upon checking with Ford they stated that there weer no recall on this vehicle. Answer to the problem. Spray silicone to the throttle body!!! after the May 29th incident I found that there was a class action law suit against against the Ford Motor Corp. For this problem. In the suit a list of their makes and models were listed. In my case the Ford Focus years 2008-2010 was listed.. my claims adjuster was well aware of the problem and had the same print out. I asked if my insurance company would subrogate against Ford and he politely said no as it was a losing battle. I'am appalled that the Ford co. Had no recall, as of this date there are none for this year and failed to make it known to all these vehicle owners. I'am thankful that there were no personal injury to any children waling in the lot or ball field. Is there any recourse for me?
Inner door handle part on drivers side broke, with that being the only door with a key lock and no remote on this vehicle not allowing entry into vehicle (was extreme cold and left stranded outside being a serious hazard). Very small metal part that was engaged from plastic outer housing was cast metal and broke easily, this is documented has happening often on many online forums. This metal piece is under heavy strain, should have been designed from stamped/machined steel not cast metal. This is a major issue and Ford needs to recall this item.
The contact owns a 2009 Ford Focus. The contact stated that the driver, passenger and rear passenger doors could not be opened. The dealer diagnosed that all three new doors would need replacing. The manufacturer was contacted, but denied any assistance with repairs to the vehicle. The vehicle was not repaired. The failure mileage was 38,000 and the current mileage was 50,892.
A D V E R T I S E M E N T S
- Britton, MI, USA