This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Ford Focus. The contact stated the tread on the rear tires was wearing faster than the front. The contact stated the wear was on the outside of the tires but they replaced the rear tires for the third time. The contact took the vehicle to the dealer and was told there was nothing that could be done to the rear alignment of the vehicle. The dealer stated the contact had to try and manage the premature wear of the tires. The failure mileage was 27,000 and the current mileage was 57,000.
Rear tires were"chopped" due to rear alignment off. Repair shop had to install suspension mods to get align. Had to replace all tires. Total bill was over $500. Car was still under warranty (only 28,000 miles on it). Was told by dealer it wasn't covered.
- Monroe, MI, USA
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- Moyock, NC, USA