This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recently, my 2007 Ford Focus ses wagon began exhibiting a problem with the passenger airbag system. With my wife in the passenger seat and normal operating conditions, the passenger airbag off light on the dash will illuminate indicating that the airbag will not deploy if we were to get into an accident. This occurs at random times. I have twice had this vehicle in to the local Ford dealer who was unable to duplicate the problem. This problem did not occur during the first two years we owned the vehicle. It has been happening regularly over the past several months. If the indicator does illuminate and the traffic conditions are such that we can do this safely, my wife can unbuckle the seat belt and let it retract. She can then re-buckle her seat belt and the indicator will turn off. Our trips have been short enough that we have not seen the light turn back on so I do not know if this resolves the issue for that particular trip or if it would turn back on if the trip were longer. Something in the passenger seat belt controls seems to be bad. Whether that is the passenger weight sensor, the seat belt sensor, or the control module cannot be determined as we have not been able to get to the dealer when this occurs since most often it is the evening when my wife is with me. By that time, the dealer is closed.
I was passing a car and just completed the pass (approx. Speed was 60 mph), when the back right tire locked up. This caused me to go into on coming traffic. I then went off the road and flipped end over end once and barrell rolled three times. The car was totaled. I had minor injuries. Witnesses stopped and told police and fire personnel, that after I had passed them, the right rear tire locked up and spun me out of control. The car landed on its driver side. During the spin as I applied the brakes to regain control of the vehicle it felt as if the vehicle was trying to accelerate. The airbags never deployed. My concerns are the braking system, tires, air bags, and wheel bearings. This crash should not have happened, this is an obvious problem for Ford.
Year of vehicle: 2007 make: Ford model: Focus SE date of purchase: July 2007 selling/: spreen Honda odometer @ purchasing: 24,900 current mileage: 49,000 problem(s) with the following: Transmission - repair attempts: SRS/airbag lamp - repair attempts: Steering shake/vibration - repair attempts: Seat belt repair/replacement - repair attempts: Air bag light is back on again in the 'on' position - multiple repair attempts: Complaint to dealer: Yes. Cld spreen Honda spoke to owner who sent me to a salesman. The next time I returned it to fritz dealership (since they did orig work), for same probs & I was told I wouldn't get a courtesy car and they had no idea how long it would take for repairs. The interior airbag light was in the 'on' position, the transmission began slipping, the front end was shaking like before. Car was returned the 2nd time for the same problems. I was told it was defective parts & had to be ordered. No courtesy car this time like the first time so I was stranded (I'm disabled and nd trans). The car is falling apart little by little with the back door handle broken completely. The seller (spreen Honda) said I would hv to get a new loan on a new vehicle instead of 'exchanging vehicles' as promised in my conversations with the owner, at spreen Honda, place of purchase. I refused this 'hustle' because this was not what I was told over the phone, but after 2nd set of repairs, the car would be replaced...not me purchase another car and give up another down payment! I didn't agree to this and walked out. This car has been under repair for weeks off/on for the same or similar problem I.e., the transmission first repair was only a few months after purchase, along with front end shaking. I was given a courtesy car while repairs we done w/out the 1st time, but not the 2nd. I was told my car had a 'defective part' & had ordered it. The car has been returned again for same probs mentioned above. Airbag light is bk on again and transmission slip.
The contact owns a 2007 Ford Focus. The contact stated that the air bag light illuminated and remained lit on the instrument panel, which indicated that the air bag would not deploy. The cruise control does not disengage properly. In addition, the driver side door does not unlock properly or on a consistent basis. The current mileage was 14,000 and failure mileage was 6,523.update 09/10/08 doors do not lock properly. Updated 09/16/08.
The contact owns a 2007 Ford Focus. While driving 35 mph, the contact's vehicle struck and killed a horse. The front air bags failed to deploy. The insurance company is investigating the crash. The vehicle will be towed to a body shop. A police report was filed. The contact sustained neck and head injuries and the passenger sustained head injuries. The failure mileage was 36,000.
- Rolla, ND, USA
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2007 Ford Focus with defective front passenger seat airbag. Consumer states that the airbag does not sense when his girlfriend is in the passenger seat. He also says that cold weather enhances this problem. The passenger air bag light would illuminated intermittently.
My daughter was recently in a horrific car crash in her brand new 2007 Ford Focus. The car flipped, hit a telephone pole (rear end) landed on the top and rolled. The airbags (front and side) never deployed. My daughter sustained head injuries and cuts, scrapes & bruises - but thank god survived. Are there issues with the air bags on the 2007 Focus?
I own a 2007 Ford Focus. I purchased the SE model new because of the additional safety features such as front and side air bags. My daughter was involved in a serious accident on 4/5/08 where a car pulled out in front of her. Her Focus hit the car dead center between the drivers car door and the passenger car door. The impact was almost a perfect frontal impact which destroyed the entire front of the Focus. No airbags deployed and my daughter suffered a bruised chest, neck and back pain from the seat belt. I'm concerned that there is a problem with the non-deployment of airbags on the Ford Focus on frontal impacts. I believe it is in the best interest of the public that this be investigated. The car has been towed to nichols Ford in fort worth, tx. I have also notified the consumer department of Ford Motor Company of the complaint.
Dear sir: I recently purchased a Ford Focus sedan 2007 which has the feature in which if the front passenger is not withing certain ranges the air bag will not deploy. Consistently, the notification that the air bag is off light on with my 22 year old female daughter which is short ( 5foot 2 and 105 pounds) is in the front passenger seat. I have tried to solve this issue with the dealer but they have no solution and they state that the threshold is set to 100lb which I consider excesive. After about twenty minutes or so the light turns off as it should be, but this leaves an extended interval in which my daughter is not protected. I'd appreciate your advice on how to handle this matter.
I was in a crash in a 2007 Ford Focus. I went forward with a force so great that my collar bone was broken by the seatbelt, but the airbag did not deploy. If it had, I would not have had this fracture. The car was a total loss.
A D V E R T I S E M E N T S
- Savannah, GA, USA