This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I got my vehicle from an auction site, so I do not have any history on it before 2016. The engine light comes on and goes off at regular intervals, especially, when the car is in extremely cold or hot temperatures. The gas pedal, also, gets stuck, regularly, I would have to be very careful with my pressure on the gas pedal to avoid hitting anything. I have noticed this, over the years, with the car in stationary mode and while the car is in motion, city or highway driving but, especially, after having to perform a hard brake in traffic. I would have to keep pressing on the gas petal to get it to release itself from whatever it is allowing getting stuck to, then the performance of the car is better, until the next time of it having to be unstuck. I have taken the car in for this issue but, the mechanics do not understand what I am describing. Of course, when these persons test drive my car they do not experience the problem, like I do, so there is no documentation in my possession on any of these issues. Another issue is the key ignition switch system, the key gets stuck in the ignition switch coil thingy. I had to get it repaired because of an issue of something new happening with the battery and electrical systems being drained because of the key not being able to come out of the coil, after the engine light came, again, in highway driving speeds of 70 miles per hour. The dealership that I have been going to has not been able to give me any feedback as to what to do, other than to just say buy a newer vehicle. I have been hearing a sound, recently, when the key is about to come out of the switch that sounds like a clicking release system click. I was just wondering if a spring is bad in the system. These are all unknown components parts, by the technical name, however, the issues are real important for the safety of myself and others on the roads that I drive on.
The contact owns a 2007 Ford Focus. Last week while the contact was pulling into her garage, the vehicle suddenly surged forward and crashed into the back wall of the garage. The contact noticed smoke coming from the rear of the vehicle. The force of the crash loosened the driver's seat belt. There were no injuries. The insurance adjuster stated that they would mail a repair estimate. The contact planned to visit a collision shop before going to a dealer. Donnell Ford (7955 market St, youngstown, oh 44512) was contacted. The manufacturer was not contacted. The contact researched the failure online and believed the throttle body may have caused the failure. The contact found many complaints regarding the failure. The failure mileage was 30,000.
The contact owns a 2007 Ford Focus. While driving 70 mph, the engine stalled and the battery warning indicator illuminated. The failure recurred several other times. The contact pulled the vehicle over to the side of the road and it was towed to his residence. The dealer (J.D. byrider located at 1801 gordon hwy, augusta, ga 30904; (706) 736-5543) was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 803-359-4114 and stated that there may be an open recall. The manufacturer advised the contact to check for any recalls before they could inspect the vehicle. The failure mileage was 130,000.
My son was involved in a 4 car accident, he was the third car in the accident. The first car claims that another car ahead of her stopped short and to avoid hitting the car she slammed on the brakes causing the second car to hit her in the back. My son couldn't stop immediately so he hit the second car in the back., then the fourth car hit [xxx] on the back with enough force to dent the whole hood and broke the radiator and cave the front bumper into the motor. The car is not drivable. My son had to go in the ambulance since his chest was hurting and his neck got stiff and sore that he couldn't move it. However I don't understand why the airbags didn't engage even when my sons car got hit with enough force to dent his whole front end. Please advice [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My car was in a single vehicle accident as we hit a power pole head on going at least 50 mph. I wasn't the driver. At impact both the driver and myself had our heads crash into the dashboard. The driver smashed his head into the steering wheel and I hit the area above the glove box. My head also hit the passenger door. The car caught on fire and burned completely to the ground. My concerns are that with an accident of that magnitude, not a single airbag deployed in the car. All 4 passengers received multiple severe injuries. I'm aware that in some situations air bags can make things worse, but in this case I'm sure that the airbags should have deployed and would have been better than us violently slamming our heads and faces onto the dashboard and steering wheel. I'm also interested in seeing why the seat belts didn't constrict us from moving that far forward.
- Lithonia, GA, USA
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The contact owns a 2007 Ford Focus. The contact stated while the vehicle was parked in the garage, the hood compartment ignited into flames. The fire department extinguished the flames. The vehicle was completely destroyed. The manufacturer was notified of the problem. The approximate failure mileage was 18,000. Mah
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- Washington, DC, USA