This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I got my vehicle from an auction site, so I do not have any history on it before 2016. The engine light comes on and goes off at regular intervals, especially, when the car is in extremely cold or hot temperatures. The gas pedal, also, gets stuck, regularly, I would have to be very careful with my pressure on the gas pedal to avoid hitting anything. I have noticed this, over the years, with the car in stationary mode and while the car is in motion, city or highway driving but, especially, after having to perform a hard brake in traffic. I would have to keep pressing on the gas petal to get it to release itself from whatever it is allowing getting stuck to, then the performance of the car is better, until the next time of it having to be unstuck. I have taken the car in for this issue but, the mechanics do not understand what I am describing. Of course, when these persons test drive my car they do not experience the problem, like I do, so there is no documentation in my possession on any of these issues. Another issue is the key ignition switch system, the key gets stuck in the ignition switch coil thingy. I had to get it repaired because of an issue of something new happening with the battery and electrical systems being drained because of the key not being able to come out of the coil, after the engine light came, again, in highway driving speeds of 70 miles per hour. The dealership that I have been going to has not been able to give me any feedback as to what to do, other than to just say buy a newer vehicle. I have been hearing a sound, recently, when the key is about to come out of the switch that sounds like a clicking release system click. I was just wondering if a spring is bad in the system. These are all unknown components parts, by the technical name, however, the issues are real important for the safety of myself and others on the roads that I drive on.
Love my Ford for the most part; however, there seems to be a multitude of sensor problems... the engine light keeps coming on and has to be rest again and again. The "open door" light stays on when headlights are running. Trunk opening button does not always work. The window closing button only works part time on front passenger side. The knobs for the heating/ac no longer work. The air directional button has also stopped working. Recently, the windshield wipers suddenly stopped working but it sounds like the motor is still working. I purchased my 2007 ff in 2011, paid it off in 2016. It now has over 235K miles on it. While all these issues have been a nuisance to contend with it has been a pleasure to own. I currently am working on getting the gasket changed for a second time, but that is work my son takes care of. I have reluctantly began began looking for another vehicle, as this one is finally wearing out.
Right tail light burned out, which I noticed in a window reflection as I drove away from an auto parts store. When I opened the tail light assembly to change the bulb, I saw that the bulb and its base and socket were scorched black, and the hole in the red plastic tail light assembly where the bulb has to go through was melted and warped. The red plastic had to be scraped with a knife to open the hole enough for the bulb to go through. I had to go to more than one auto parts store to buy a new socket. I had to use black duct tape to hold the socket in place. When I checked the left tail light assembly, I saw that it had also melted and the previous owner had also used black duct tape to hold the socket in place. I read online that Ford has said the reason for the melting is that the driver keeps his foot on the brake pedal too long. Since when is there a time limit on putting your foot on the brake, especially since this is required when you are at a red light, and often happens when you stop to consult driving directions and don't want to put your car in park with the emergency brake on! what is the time limit" 30 seconds"
I've had to get the wheel bearings fixed 3 times. The electrical warning lights go off and on for example the engine light comes on and then goes off for no reason and the same with the airbag light. Also the sensor for the passenger seat that senses a person or a inanimate load is incorrect sometimes. And last, when I punch my excellorator to go on the freeway, it doesn't kick into overdrive every time. More times it doesn't than does.
- Benicia, CA, USA
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The contact owns a 2007 Ford Focus. While driving 70 mph, the engine stalled and the battery warning indicator illuminated. The failure recurred several other times. The contact pulled the vehicle over to the side of the road and it was towed to his residence. The dealer (J.D. byrider located at 1801 gordon hwy, augusta, ga 30904; (706) 736-5543) was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 803-359-4114 and stated that there may be an open recall. The manufacturer advised the contact to check for any recalls before they could inspect the vehicle. The failure mileage was 130,000.
The airbag light in the dashboard stays on all of the time. The driver and passenger seat belt comes unbuckled sometimes for no apparent reason, and has been doing this since I acquired the car in 2012.
The air bag light indicating that the passenger air bag even when there's a passenger on board will indicate the airbag is off. It has been doing this everysince I got the car 4 years ago. Now I have a child and people who ride in the passenger seat and safety has become a huge concern there are many reports online of this issue including on here. My family and I cannot afford to replace this or fix this our selves to my knowledge the only aftermarket parts on my car our the tires and all of the mounts. For the original manufactured mounts failed and broke.
I was driving in the rain when the internal lights started to flicker. This was followed by the radio shutting off, headlights dimming before turning off, and wiper blades failing. This was quite dangerous as it was dark out and raining, and I had no wipers or headlights. Fortunately, I was lucky enough to get off the road before the car failed entirely. The car would not restart, and I had to get towed to a mechanic. The mechanic diagnosed the problem as a faulty alternator, which also caused the battery to fail. The mechanic replaced both components for $630.80.
Out of no where my battery indicator light came on. I stopped to get gas and all electrical components of the car cut off and the car died. I had someone jump me and I made it to my house and in the parking spot and as soon as I parked my car it died again. I went and bought a new battery on 6/11/2015 today is 7/28/2015 and the same thing happened again I had the battery replaced a second time and had the car tested and found out the alternator is failing. I have found many many complaints about the alternator failing and believe this has become a huge issue. I had my children in the car with very high temperatures outside and the car shut off. I will replace the unit but I have seen where many people replaced it multiple times within a 2 year span. Please look into this situation.
The contact owns a 2007 Ford Focus. The contact stated that while parked, the contact turned the air conditioning on to levels 3 & 4 and noticed that the air would not blow. The failure recurred on one other occasion. The vehicle was taken to an independent mechanic where it was diagnosed that the pigtail and the switch melted together. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was unavailable. The approximate failure mileage was 140,000.
1) the airbag did not deploy in an accident several years ago ( approx. December, 2011 - mileage was approx. 45,000) when the car collided with an oncoming car and was damaged on the front end and driver's side. No one was injured. During the past 2 or 3 years, I have noticed that the driver's side airbag warning light has been going on and off for days at a time. It seems to be affected by heat and humidity. It seems to go on when the weather is humid and off when the air is dry, at all times of the year. I am not sure whether the airbag would deploy when it is necessary. 2) during the past year, the power steering has making a loud grinding noise when I turn the steering wheel either right or left. A mechanic who worked on it said he put a clamp on it and refilled the steering fluid, which helped for a few weeks, but the problem has returned. So far the steering has worked well, but I'm concerned that power steering is defective and wearing out too soon.the mechanic said it was safe to drive.
The vehicle key is stuck in the ignition which makes it easier for car theft to occur. There is no way of getting the vehicle key out yourself. The vehicle starts, but when you turn it off, the key remains stuck in the vehicle ignition.
Rear taillight bulb blows out as if an electrical short in wiring. Bulb will look black, even the socket has black discoloration. This has been an on-going problem since we purchased car in 2009 with both the left and right rear tail lights. To date I have replaced about 15-20 bulbs to the extent I purchased two (2) boxes of bulbs a socket wrench and correct socket to keep in car to replace bulbs each time it happens.
Battery light lightened, ABS light came on, all the instrument panel lines went to zero, car jerked a few times, then died. Tried to start it and just clicked, got a jump start and got it home. Brother checked it out, fixed alternator. Now it is almost a month later and same thing.
I bought a Ford Focus 2007 car which is a lemon but didn't fall under the original lemon law due to the first transmission not going until 16 months. This car currently has had a total of 5 transmissions put in with the last one in Oct 2013. With the one transmission- fluid leaked all over my driveway when I brought the car back home from the shop April 11, 2011. The next morning I took garbage down- didn't see it, fell & broke my wrist tfcf tear, subsequently resulting in surgery & the loss of my job as well as much pain when I never had an arm issue in my life. One transmission only lasted 6 weeks total. The first transmission was at around 20-22,000 miles. This brand new car did not pass my first pa inspection-what new car doesn't pass an inspection? car was bought brand new & only has 137,000 miles currently after 7 years. Driving down the road, the seatbelts will jam or come undone & off for no reason, headlights will come on & off at times, the lighter switch almost caught on fire, when the car battery was jumped it melted some plastic on the car, the air bags show as being off all the time and numerous safety issues. We have called Ford so many times including at the very beginning when all the problems began & they have refused to acknowledge or help us. They (Ford customer service) have been terrible to work with-lacking care/compassion in regards to our vehicle & situation. We were forced to keep the vehicle since we took out a loan on it. I paid $18,000 for this car brand new and it has been nothing but a nightmare. This vehicle is an accident waiting to happen & a health hazard. Someone besides myself is going to be seriously injured due to the safety. I will not buy a Ford ever again.
I was leaving the store when I felt my car slip a little but didn't think much of it. Then a few moments later the check engine light came on and the over drive started blinking off and the car went to reduced power mode. I took it to O'reilly's they plugged it in and said it was the shift solenoid E. took it to another place and they talked about just replacing the whole transmission!! the car only cost me $5400 why would I pay 4K for a transmission!! why has there not been any recalls on this yet I have seen so many people say the same thing with new cars and less miles then mine, what is Ford doing"?"......nothing!! built Ford tough my [xxx]!! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
When I first noticed, it was around the 45 mph when I felt the jerking of the vehicle. As time went on it started to do that at 35 and (sometimes or) 45 mph. This past Tuesday 3rd of June 2014 it started to do this at 15, 25, 35, and 45 mph from sitting at the red light and moving forward. After getting a tune-up.. it is a little better but it still does that at 35 and some times at 45.
A D V E R T I S E M E N T S
- Washington, DC, USA