This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2007 Ford Focus, 40K miles: Events leading up to the failure: Within minutes of a text message flashed across my radio monitor, "low battery", all gauges (gas, speed, engine temp) fell to 0. this happened while traveling at the speed limit (70mph) on interstate 75 North of sarasota, Florida. Reducing speed to exit interstate engine seized and bolted. Singular failure. Alternator replaced and new battery purchased. Old part of new car purchase in March, 2008; left with repair shop.
While driving car, lost power, eventually lost all power. No indication present (red batt indicator never came on) Ford service manager says this is normal for Ford cars of all makes, trucks seem to work better. Cause was alternator putting out 0 charge to battery. Also, Ford service manager revealed alternators are expected to last only 3-5 years, due to heat build up and no cooling provision for alternator. This is an unsatisfactory safety issue on both counts. Ford should be required to make battery warning work reliably in all cars, and provision/design change to enable alternators to cool themselves and last to normal eol (5 yrs/100K miles). Loss of power unexpectedly risks passenger and drivers safety as I had no external indicators, blinkers or brake lights available at 60 mph on highway.
2007 Ford Focus loses all power, lights, signals, speedometer etc, while driving. Make it to dealership at great risk with no brake lights, turn signals etc. Told alternator is bad, dealer to replace under extended warranty. Ford has a really bad design issue here, as it also happened with my 2003 Focus, but was misdiagnosed and that car is now unable to run more than a couple months without replacement.
The contact owns a 2007 Ford Focus. The contact stated the vehicle has 40,000 miles and the alternator has failed. The vehicle has shut off on four occasions and continuously failed to hold a charge. The dealer informed the contact that the repair cost will not be paid per the warranty since it expired at 36,000 miles. The failure mileage was 40,000.
Key stuck in Ford Focus 2007. This appears to be a consistent issue caused by an inferior design and metal selection made by Ford. Complaints for other model years is consistent and Ford refuses to correct problem.
- Lenexa, KS, USA
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The contact owns a 2007 Ford Focus. When the contact releases the throttle, the vehicle continuously takes a long time to return to idle. While driving at various speeds, he does not have full control of the throttle. When the accelerator pedal is released, the vehicle pulls before it decelerates. The contact stated that the throttle response is horrible. The consequence of the failure could cause a crash due to the slow response time when braking. The vehicle has been taken to the dealer five times for this failure, but was only serviced once. The air control valve was replaced and reprogrammed however, after 25 minutes, the throttle failure recurred. The current mileage was 10,000 and failure mileage was less than 100. The vehicle was taken to the dealer on the several occasions to have the ECU either updated or reprogrammed. Updated 06/16/08
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- Clearwater, FL, USA