This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In 2007, I purchased my new Ford Focus based on the recommended rating in consumer reports. Did you know that when the A/C of the Focus stops functioning, so does the auto? I am not mechanically inclined. I don't know if most or all autos are built this way. If so, based on the difficulties I have had just to find out this fact about Focus, and the $1,400 expense I incurred fixing problems, I would strongly suggest that this fact clearly stated in any ratings discussion, in bold fonts. My car had been maintained at the dealer every 3,000 miles, has only 42,000 miles on it, without accidents, tickets, violations. Foremost, the A/C should have lasted much longer. I am not sure that the recommended rating was warranted.
- Fernandina Beach, FL, USA
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- Fernandina Beach, FL, USA