This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The front driver's side door latch mechanism will not catch all the time and requires several times shutting the door before it will catch. Also, occasionally while driving the door will become unlatched and open on its own. I've seen many complaints about this online and there has been a recall on other years with the same part but not on the 2007 Focus.
Rear driver side door does not lock even when button is pressed manually or the remote is used. Defective part. Extremely dangerous for children to sit in the back seat as door will not lock or child proof lock will not engage. Door can be opened while car is in motion..
The contact owns a 2007 Ford Focus. The contact stated that the rear door latches failed to latch. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was unknown.
The lock on the rear passenger side door will not lock. Doesn't lock with the rest of the doors and I cannot lock manually. Anyone could come open it at any time and take whatever they want. It is not safe. I am afraid if someone rides back there it will pop open if they lean on it.
Rear drivers side door will not lock. Both the power lock button or trying to lock it manually do not work. I have been unable to lock the rear door for almost a year now.
- Richmond, VA, USA
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This is for a Ford Focus ZX5 (4-door hatchback). At 90K miles passenger back door lock assembly broke and had to be replaced. Replaced under extended warranty and cost $90. Now the drivers back door lock is broken. It will not work manually or electronically. My children are able to open the door whether the car in park or drive since the entire latch and lock assembly needs to be replaced. This is definitely a safety issue. Paid for the door to be checked and the replacement part and labor is approx. $350. Door locks should never fail and in my case both back doors have failed.
Driver side front and rear door locks will not work with remote, with the key, or manually from the inside. Passenger side door locks work as they should. Anyone can gain entry to the vehicle at any time. A rear passenger, especially child, would be at great risk. This is not an uncommon issue with this and previous years of the Focus. I was told over the phone by a Ford technician that this is an electrical issue, but other complaints show necessary replacement of latch and lock assembly.
The driver side rear door (4 door sedan SE model) will not lock. I can't lock it manually or electronically. The driver door will lock, but only with the key or when the lock in manually pushed. The driver side rear should never fail in a mode that can't be locked. This needs to be recalled. It is a safety issue. I can be carjacked, my belongs and car can be stolen. Children cannot sit in the back seat because the door will not lock.
My 2007 Ford Focus rear passenger door lock will not lock. This is a real safety issue because I have children who can pull on the door and open it while I am driving down the road. I can not even "child lock" it. In addition, on Tuesday night I was robbed of all my christmas presents that were in the trunk of my car because the door will not lock and someone accessed my car through the rear door and popped the trunk. They also stole my usps rain gear and important paperwork I had in my car ( I am a union representative). There is several complaints about this issue and we should not wait until a child dies from falling out on the freeway to recall these vehicles.
My driver's side rear door will not lock. When I try to auto lock it, it does nothing. And there is no way to manually lock it. Because of this, the door remains unlocked at all times and I cannot even child proof because that would allow the door to be open from the outside, not the inside, therefore still essentially not locked. This is a safety issue for anyone riding in the backseat if they accidently open the door for whatever reason. More importantly, for me, it is a security issue if my car is never locked. I have looked online and seen many, many others with this exact issue with the same make, model, and year (as well as other years too). I learned there was a recall for this exact issue with the '05 model but Ford for some reason will not take responibility for the other years as well. If this is Ford's issue, and not a one-time incident with my car, I do not not believe I should be the one responsible. There was no accident. I just happened to notice one day that the door does not lock.
3 of 4 doors have now broken on my 2007 Focus, due to the same problem as what was recalled on the 05 model -- the doors will not latch and/or lock. The door mechanism is the same for 2000-07, so I'm not sure why 07 was not recalled as well. I paid the dealer over $1000 to fix the front driver and back passenger doors in 5/12, and now in 7/12, the back driver door is doing the same thing -- when you go to shut it, it just pops back open, as the latch does not catch. I had to drive home from my baby shower last night with the rear doors tethered to eachother to keep the door from flapping open while I drove down the road. I have spoken with the service manager at the dealership, as well as Ford corporate, and have basically been told it's not their problem and I am on my own to pay for the repair, because my car is "too old" (just 5 years from mfg date) and has "too high mileage" (not that the doors have anything to do with mileage) for Ford to take any responsibility for what is clearly an issue of cheap, faulty parts and poor workmanship. This problem is all over the internet, and is clearly not isolated to my vehicle. Ford should be ashamed of the fact that they have ignored this problem, which could cause serious injury to it's customers (just imagine if the latch had stopped working while I was doing 70 mph down the highway!), and neither I nor anyone in my family will ever buy another Ford!
The driver side rear door will not lock. Did not realize this until I was with a friend and his son driving down our street and my friends son open the rear door on the drivers side when it should of locked with the rest of the doors. Can't get the door to lock now.
Driver side back door will not lock at all...therefore I can't let my child ride in the car because I can't put the child lock on the car. This is very unsafe!!
Passanger rear door lock will not lock with manual operation or the remote. This is a safety issue because our kids can just open the rear door because you have no ability to lock the door with the child safety lock feature. The lock is jammed in the unlock position. There is a recall on the 2005 Focus door locks but not the 2007? the latch lock assembly is the same from 2000-2007 Ford model years. There are a lot of people reporting this issue all over the web. I hope people start reporting this more on this site. The dealer wants to charge me $500 to replace the jammed unlocked door latch that requires the complete latch assembly to be replaced. I'm also not happy that anyone can get at my child by just pulling on the door handle. If you can't lock the rear door it makes it real easy for someone to harm our children. I also can't imagine our children unknowingly pulling on the handle and falling out of the car because I was not able to lock the rear door. I can't afford the $500 bucks-- our children are at risk. Ford should be ashamed of themselves for not recalling this issue and will suffer dearly from the lawsuits that come their way. Last Ford I ever buy period!!! protect the consumer Ford!!!
Auto door lock does not function. I can hear what sounds like something happening or electric motor running when I push the button but nothing happens.
One of the rear doors will not lock. The dealership informed us the motor needed replaced. This was shocking news since the car has relatively low mileage compared to this type of needed repair.
While driving slowly, the rear hatch door of our wagon with electric locks popped open on its own. I stopped and closed the door. Same thing happened a couple days later.
The contact owns a 2007 Ford Focus. The contact noticed that the rear passenger door would not remain locked. The vehicle was taken to the dealer and the contact was waiting for parts to arrive to repair the failure. The manufacturer was unaware of the issue and advised the contact to file a complaint with NHTSA. The current mileages were 54,000 and the failure mileages were 52,700. Updated 06/16/11 updated 06/21/11
A D V E R T I S E M E N T S
- Loveland, OH, USA