This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have some major concerns with my brand new Ford Focus. I was in a very minor car accident. The only damage to my vehicle was a couple of cracks in the front bumper, loss of the Ford emblem and cracked grill. The front was not caved in or the grill either. The support brackets for the grill were still in tact. Absolutely no damage to the hood. As I got back onto the road the hood flew up and smashed out the windshield, and some damage to the roof. The hood latch assembly, in my opinion, was poorly constructed. The middle part of the latch is metal but it is incased in plastic. Keep in mind that when the hood flew up, the hood latch assembly was still attached to the hood. This is not a very good safety feature for the vehicle. Not only has the vehicle incurred more damage then was necessary, I could have been killed or could have seriously hurt someone else on the freeway as I could not see anything will the hood covering my windshield. If need be I will gladly forward pictures on my badly damaged car.
- River Falls, WI, USA
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- River Falls, WI, USA