This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 6/19/10 my car would not brake to a full stop while exiting the freeway (speed had gone up to 80 on own without brakes applied) the light turned green and I let my foot off the brake. The car accelerated on its own without applying the gas. The car would not come to a stop and I subsequently crashed at approximately 10-15 mph to prevent a major accident in the intersection of a busy street in the middle of the day. (due to my background and knowledge I was able to prevent a far worse accident) after the car came to a rest against a palm tree I put the car in park and the rpms revved to 5-6. several days prior to this when I put the car in park it would rev to 3-4 rpms and then settle down after applying the brake while in park. This had never happened prior. The dealership had just performed a 90000 check of the vehicle (though it was at 85000 due to a check engine light of an unrelated part issue) 2 months prior to this incident. The dealership stated the throttle body cable has come apart. They state that the maintenance of this would not have prevented it and state that since the car is no longer in warranty they wont pay. This is a huge safety issue that could have cost my life or someone else's. could this had been caught by the dealership or is the part defective? Ford should be liable for this as a car accelerating on its own is beyond dangerous. The vehicle is 4 years old, extremely well taken care of, and I am the original owner. No accidents for this vehicle. Police were on scene but no report was taken. No other signs were ever displayed besides the car revving in park 3 days prior.
2006 Ford Focus with low mileage replacing brake pads and rotors for the 3rd time, my concern is of faulty parts Ford company may be using and if so, due to the obvious safety concerns should I be alarmed and should I worry when myself and my family are traveling in the car will the brakes fell. Ford charged me the first repair cost and now just a few months later ready to charge me again for the same repairs.
My key got stuck in the ignition of my 2006 Ford Focus station wagon and would not come out. When I took it to the repair shop I found out that the ignition switch and brake/shift interlock had both failed. The service manager said he has seen this problem often in Ford Focus cars. I had both parts replaced, but I feel that this is not part of normal wear and tear of my vehicle, which is not quite three years old yet. The parts are working fine now that they have been replaced though.
- Marblemount, WA, USA
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- Simi Valley, CA, USA