This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the oil filter was damaged from driving on the highway. Took the vehicle to the dealer, and was told there was a hole in the filter. Ford service center told the consumer they were to busy to assist her, and for her to take the vehicle to a quick lube to have the repair done. Quick lube changed the oil, and gave the vehicle back. Somehow, this caused the steering to lock up, and Ford will do nothing to assist the consumer.
- Naples, FL, USA
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- Naples, FL, USA