This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In a rear end accident the airbags never deployed. The seat belt also didn't catch me and my chest hit the steering wheel. I pressed hard on the breaks but it didn't feel like it was slowing down. I now have a fractured sternum and cannot drive or work. I have filed insurance claims and been to the hospital. No one was in the car with me. There were no warning lights/signs before.
Bought a 2005 Ford Focus in April, 2018. Told sales man that airbag engine light remains on. Was told is ok. On 6/112018, called customer service Ford cooperate spoke with a lady. She ask for VIN number, I gave it to her. She said 2005 Focus has no airbag recall. I told her that air bag light stays on since we bought the car. She didn't take interest on that. I asked her what company made 2005 Ford Focus airbag" she would not tell me. I called local Ford dealer in wesley chapel fl. Told service tech same thing that I told cooperate of engine light airbag always stays on. He too said is nothing. That VIN number is no recall. I asked him as well which company put airbags in 2005 Focus, was it tahkata? he too wouldn't answer me. So I email Mr. W.Ford to explain above situation with airbag light and who placed air bags in 2005 Focus. Have not heard from him or his office, explained to Mr. Ford, that airbag light being always on and his dealers want to charge me $200 to check engine light is absurd. When this is a national safety recall. That we as their paying customers deserve an answer and better treatment. Can you please tell me if this is a safety violation" would like to hear from you. Thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).?
We were driving down highway and rear ended by another car on rain slicked high way. Lost control of car and car flipped up in the air and came down upside down and no air bags came out whatsoever.
- Atlanta, GA, USA
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Alone in my car, driving on a 4 lane city street, I had slowed, almost at a full stop, to wait for the car in front of me to turn into the parking lot on our right. Meantime, car behind me hit the back of my car. She was ticketed. Said had looked away for a moment. Said she was doing 35mph. My airbag did not deploy. I can provide police and hospital records.
My air bag light stays on all the time and I am scared it wont deploy if something happens, plus in the manual it says that if the light stays on that there is a defect. Plus I went on here and found 6 other complaints about air bags.
The contact owns a 2005 Ford Focus. While stopped at an intersection, the vehicle shut off and lost all power without warning. The contact heard a clicking noise from the steering rack. The contact called roadside assistance; however, the vehicle restarted after the tow truck driver shook the battery a couple of times. The contact drove home. The failure recurred a few days later and the vehicle was taken to an independent mechanic who was unable to diagnose the failure. The manufacturer was made aware of the failure and stated that there was a recall for NHTSA campaign number: 05V030000 (latches/locks/linkages). The manufacturer stated that there was no recall for the failure and referred the contact to NHTSA to file a complaint. The vehicle was not repaired. The failure mileage was 150,000. Updated 04/22/16 the consumer stated the radio would intermittently turn on then off, the battery cable must be touched in order to start the vehicle, and the airbag light was illuminated.
My sister owns a Ford Focus 2005, she had a minor accident during a trip to work. The car slide down a hill at less then 25 mph in wed road. The car stop by crashin in to a rock in the side of the road saving her life from a clift. Recently we upgrade the suspension, tires and breaks to prevent it to happen. We took the car for a round trip in it we have a second accident. This time I was driving the car in a littel hill at 45 mph in a zone of 50 mph, at a half of km I change the gear because the road was wet to slow down the car but suddenly it start sliding over the wed road. Considering the time and, the maneuvers to take control of the car I start pumping the breaks and tried to pull the car out of the road but ot didnt change its direcction. At less then 8 meters the car got a littel of traction but it was to late to evade this accident. During the colition the air bags didnt deploy leaving my body hit the wheel. It was a miracle we are alive and I dont whant to imagine driving this car during a snow road.
Airbag light come on and off 90% of the time when driving car purchased car January 2013 used 33.000 miles 4 mnths later (May 2013)driving home from work the air bag light went on and now stay on for weeks on end and then goes off.
The contact owns a 2005 Ford Focus. While making a left turn, the front driver side air bag deployed without warning. The driver lost control of the vehicle and struck a curb. The driver did not sustain any injuries. The vehicle was repaired. The manufacturer was made aware of the failure. In addition, the vehicle was involved in a crash in March of 2007. The front driver side air bag failed to deploy. The failure mileage was 97,000. Updated 2/10/15 updated 9/6/2017
On the date of my accident, I was headed for work, I was traveling about 65 M.P.H when the car in front of me slammed on her brakes. I couldn't avoid the situation, I ran into the back of her.. my airbags did not deploy.
I was involved in accident where I rear-ended an xterra SUV. I was traveling below the allowed speed limit of 35mph, due to water on the road from a previous rainfall. The front of my car went underneath the xterra. My airbag never deployed. Since that time and repair to my vehicle, I have taken the car to the rusty eck Ford dealership where they stated they reset my airbag light. The airbag light has come on again for no apparent reason and has not turned itself off. I am very concerned that if I should be in a very serious accident, my airbag will not deploy. Also, I believe their may be a defect in the airbag system.
The clock spring and other circuitry was repaired and replaced at 50000 miles by mantilla Ford of West haven, ct at 50,000 miles. This is a safety issue of major importance. The repair was done under warranty because the airbag light was on. I communicated with Ford Motor Co. At their headquarters by email last week and they did not respond so I called them this morning the so called repair that was done was not effective. The airbag light is on again. This vehicle has never broken down, has never been in an accident and never been towed. Told Ford that I should not have to pay for what I perceive as a manufacturing defect which could kill me. The have refused to consider covering the repair which branford Ford of branford, ct estimates to be $502 I intend communicate with the legal dept at Ford headquarters for.
The air bag light has been on for several months. Ford says it's not part of the takata recall but I want to be sure. I don't want to die from it exploding and I want it checked to be sure. I bought the car used so I have no idea if it may have been replaced before. I don't trust the dealership here.
Daughter was hit on front driver side by somebody running a red light and pushing her car into a metal pole and embankment that bent the passenger front wheel and caused fluid to gush from underneath the car plus, not to mention that she is 6 months pregnant and airbags didn't deploy.
Airbag light keeps coming on and going off when it feels like it. I have heard several other Ford Focus owners (different years) have had the same thing happen to them. Ford said they are not aware of a problem. Haven't had it fixed. Keep watching for any recalls but haven't had any yet.
Beginning last year, there have been multiple occasions when I was decelerating and the entire front end of the car would begin to vibrate and the steering would become difficult to handle. Took the car to an independent repair shop, they could not duplicate the problem, asked me to make note of road conditions, etc. Tires replaced sometime in the past year. Alignment performed within past two months. Tires are wearing in diagonal pairs oddly. Blew fuse which operated the automatic safety locks, cruise control and the locking control on taking the car out of park. Called Ford dealership, was told to pop small piece of plastic off the shifter deck and stick a screw driver in to be able to shift out of park. Was also told this could be a big problem and to bring it in. After charging me $130 to "diagnose" the problem, they then charged me $10 to replace the fuse, could find no reason for it to have blown. Then told me my transmission fluid needed to be replaced. Too many dollars later, I left the dealership. Two weeks later, fuse blew again. Took to independent garage, $ 0.95 for the fuse and $30 to try and figure out why it was blowing out, unsuccessfully. The shimmy in the front end was getting worse and I was debating dealership or independent, decision was removed from my hands when the front of the car began swerving toward traffic in rush hour at 45mph on Monday night 6/24/13. Suddenly, there was a loud noise and I managed to wrench the steering wheel to the right and hit a curb instead of oncoming traffic. Friend behind me witnessed incident and said the car looked like it jumped sideways. Both right tires off rims, shredded, unknown further damage at this point as the shop hasn't had a chance to make an assessment. My insurance company is already considering totaling the car out. It has 128000 miles or so. I feel like I have sideways whiplash. No airbag depl.
I own a 2005 Focus ZX4 whom has been serviced several times for engine mounts, alternator, headlights/tail lights, stereo, and now passenger front seat airbag sensor. I was told back in 2009 that the passenger front seat airbag sensor was not covered by the extended warranty but the stereo was!!! so everytime I have an adult in the passenger front seat the airbag sensor in the seat malfunctions; a safety feature to keep your family safe is not covered and now I see another car manufacturer recalling the same thing but Ford is not willing to fix. I called Ford headquarters and no help or care to do so... this will be my last Ford I purchase after years of growing up with Ford. You would think they would care about their consumers.
A D V E R T I S E M E N T S
- Broomfield, CO, USA