This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought my car from the original owner. I had to buy a re-furbished motor, the tires were splitting and the suspension and air conditioner all needed repairing. When I received the recall from dot, [xxx], I immediately contacted tallahassee Ford. They denied there was a recall and I was mistaken. My VIN # was listed in the recall. I tried several times but Ford kept giving me a run-around and they lied. So now, I have apparently missed a deadline which was not listed on the original notice to me. I am a senior citizen and this has really stressed me out and it really makes me not to purchase another Ford from anyone. On ethics alone, I should be able to make them do what they basically refused by lying to me. It was in motion and went to the shop within two weeks after the notice. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2005 for Focus zxw station wagon. The contact stated that when the key was in the ignition and the shift over ride button was depressed, the key would become locked in the ignition. The contact took the vehicle to the dealer and was told that the vehicle was operating as designed. The contact glued the shift over ride button in place and changed the ignition, which resolved the failure. The contact also stated the metal frame of the driver's seat became cracked. The contact had to prop the seat up so that he could drive the vehicle. The manufacturer was contacted and a complaint was filed. The vehicle was not further repaired. The failure mileage was 205,000. Updated 02/20/13 the consumer stated the transmission was poorly designed. Updated 02/21/13 the consumer stated the experienced numerous problems with the transmission, after having the fluid flushed. The consumer stated the side view mirrors were rigid and were easy to break, the rear suspension springs were not designed to carry weight, which caused the vehicle to bounce on the highway and secondary road bumps. The heat shields attached to the exhaust system were designed poorly, to the point they were bent and caused a rattle. The steel rims, bent easily, which created a vibration and balance problem. The headlights lenses were discolored, the valve cover gasket leaked oil onto the spark plugs, the hood cables were defective. The hood cable froze and broke. Updated 07/25/13
The contact owns a 2005 Ford Focus. The contact stated that after rainy weather conditions, he noticed that a substantial amount of water accumulated on the front passenger side floor area. There was also a strong musty odor inside of the vehicle. The contact stated that the water leak originated from the air take system. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 66,080.
2005 Ford Focus accelerator pedal stuck while driving. Delearship, bill brown Ford of livonia mi, determined the cause was throttle body binding, so replaced the throttle body.
My "engine light" has been "flashing" intermittently since the day I drove the car home brand new! this is a "misfire" code. It usually happens when under hard acceleration (like trying to pass a car)...you can just imagine the "safety concerns" involved, when 7 out of 10 times I to try to pass a car.....I get halfway by the vehicle...then my car "misfires"....loses all power....and I coast back into position "behind" the vehicle I tried to pass!..while I wait for the car to recover and start to run correctly again!....if I didn't lose my position!..which has happened!....my car has been "repaired" 4, going on 5 times for this same issue....each time I bring it to be fixed...it doesn't get fixed...or as I was told on my first complaint, and my second complaint (there's nothing wrong)....the light continues to flash.....my car has been sitting in my yard since January...after the last time they "fixed it"...cant even drive it now....it didn't even make it home after the last repair!
- Moriah, NY, USA
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Where do I begin? I've had almost all of the issues/complaints already filed here from the dome/airbag lights going off for no reason, the key getting stuck or the car stalling in not starting, disrespect/unprofessional from Ford repair staff or calling Ford corporate, and the most famous Focus moment of all, when the car shakes at speeds of 50 or above on highways. O Ford!, how you've screwed us all!!!!!!!
: the contact stated the engine light illuminates intermittently. When the accelerator is not depressed, the engine stalls; however the vehicle will restart. The dealership has inspected the vehicle numerous times, but cannot determine the cause of the problem.
As vehicle warms up, there is a whining noise that comes from the rpms being higher. It almost feels as if it's belt or power steering related, but there is no loss of steering power. Also, there seems to be no loss of power anywhere else. When parking the vehicle where a turn is involved, at very low speeds, the noise is "feeling" in the wheel is a bit exaggerated. I took my vehicle to jerome duncan Ford (in sterling heights, mi) for service yesterday and they told me that the noise is "normal operating" noise. I don't buy it and told them I'd definitely be back if something went wrong.
Car rev's up when coming to a stop and also will keep repeating that for about 2-3 mins. So far I have almost drove thru 3 intersections and ran into multiple cars and when I take it to the dealers all they have to say is they cant find anything wrong
While driving the oil filter was damaged from driving on the highway. Took the vehicle to the dealer, and was told there was a hole in the filter. Ford service center told the consumer they were to busy to assist her, and for her to take the vehicle to a quick lube to have the repair done. Quick lube changed the oil, and gave the vehicle back. Somehow, this caused the steering to lock up, and Ford will do nothing to assist the consumer.
I purchased my vehicle in early November 2004. As the weather began getting colder and damper, my vehicle would not start properly. The engine would stumble and crank, but would not turn over. I would have to try 3-4 times before the car would actually start. I took the vehicle in for service in December 2004 and tsb 04-23-4 was performed. The vehicle correctly started for a while after that, but is having the same problem again now.
A D V E R T I S E M E N T S
- Tallahassee, FL, USA