This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear doors of my Ford Focus have twice opened while driving due to a rusted out latch mechanism. The first occurrence was 9/30/07 and the second was 11/5/07. The second time there was a child in the backseat. The car is a 2005 model and only 2 years old. The latches were recalled on 2000-2005 models but apparently not my specific vehicle. After having to pay 2 times in a little over a month to repair these defective parts, I am concerned about the safety of the door latches in my vehicle. No one was injured during either of these incidents.
I purchased a brand new 2005 Ford Focus ZX4 in December of 2005. Upon delivery I noticed my car had a hard time starting and the whole engine would shake and knock. After a month I took it into the dealer and they said they couldn't find a problem. The condition continued and I took it in again and they couldn't find a problem but asked to keep it for an overnight start. I brought it in a few days later so they could keep it over night and they found a bulletin by Ford saying they know there is a hard start problem but they don't know how to fix it. I then had to have the driver's seat belt replaced because it wouldn't unlatch occasionally. I then had to have the passenger side door casing replaced because it was discolored. Then about a month and a half ago I was driving down the highway at 62 miles an hour and my clutch went out and my car died in the middle of the highway. I was almost hit by another car and had to weight in 90 degree weather for 2 hours for a tow truck to come. My car was towed to Ford and they said my fly wheel had crumbled and my clutch was bad. It took them 9 days to replace my clutch. A day later my car would not downshift without grinding and I had to take it back to the dealer. They said that this time they had to replace my transmission because it was ruined as well. To this day my car is still in the shop and has been there for 32 days just for the replacement of the transmission. My car is only 8 months old and has been in the shop for repair or diagnosis for a total of 45 days so far. Neither wendle motors or Ford will replace the car so I am perusing a lemon law case.
- Spokane, WA, USA
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- Syracuse, NY, USA