This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2005 Ford Focus. While driving 65 mph, the hood independently opened and caused the front windshield to shatter. The vehicle was towed to a salvage yard where it was deemed destroyed. There were no injuries. The dealer was not contacted. The manufacturer was notified of the failure and provided case number: Cas 13408416. The failure mileage was approximately 146,629. Updated 8/3/18
The contact owns a 2005 for Focus zxw station wagon. The contact stated that when the key was in the ignition and the shift over ride button was depressed, the key would become locked in the ignition. The contact took the vehicle to the dealer and was told that the vehicle was operating as designed. The contact glued the shift over ride button in place and changed the ignition, which resolved the failure. The contact also stated the metal frame of the driver's seat became cracked. The contact had to prop the seat up so that he could drive the vehicle. The manufacturer was contacted and a complaint was filed. The vehicle was not further repaired. The failure mileage was 205,000. Updated 02/20/13 the consumer stated the transmission was poorly designed. Updated 02/21/13 the consumer stated the experienced numerous problems with the transmission, after having the fluid flushed. The consumer stated the side view mirrors were rigid and were easy to break, the rear suspension springs were not designed to carry weight, which caused the vehicle to bounce on the highway and secondary road bumps. The heat shields attached to the exhaust system were designed poorly, to the point they were bent and caused a rattle. The steel rims, bent easily, which created a vibration and balance problem. The headlights lenses were discolored, the valve cover gasket leaked oil onto the spark plugs, the hood cables were defective. The hood cable froze and broke. Updated 07/25/13
Hood latch was not attached properly to body. Caused hood to brake free and fly up upstrucking vision and causing a wreck. No air bags deplored and cruse control stuck on. New vehicle VIN # did not match vehicle description.
- Midpines, CA, USA
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- Suffolk, VA, USA