This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford Focus. While driving various speeds, a loud noise was detected from the front of the vehicle and the check engine indicator illuminated. The contact also mentioned that the key overheated in the ignition switch and the vehicle hesitated to drive when the accelerator pedal was depressed. The contact further mentioned that the vehicle's fuel consumption was higher than normal. The contact also mentioned that both passenger doors were inoperable. The contact mentioned that the driver's side door needed extra strength to open and the rear passenger door was stuck and would not open. The vehicle was taken to multiple unknown dealers where the contact was informed that the ignition switch needed to be replaced and the engine valve was stuck. The cause of the other failures was not determined. The vehicle was not repaired. The manufacturer was not made aware of the failures. The failure mileage was approximately 250,000.
The contact owns a 2004 Ford Focus. The contact stated that while driving approximately 15 mph, an abnormal noise emitted from the front driver side door. The front driver side door swung open independently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 770,714.
2004 Focus belt tensioner broke and battery failed. The front door had to be aligned and the door seal was replaced. The throttle cable had to be re-routed due to the cable binding. The front wheel bearings were replaced. The left rear motor assembly was replaced, the 3rd brake light lens and right side cv axle was replaced. The transmission started shifting erratically. The consumer attempted to make a turn, and the transmission would shift from 1st to 2nd gear until the engine revved up past 6000 RPM. The consumer was told there was a problem with the servo pistons. The transmission was eventually repaired. The battery failed 5 times.
The rear doors are intermittently inoperable. They sometimes jam and will not open, and then there are times the won't shut. However, there have been times while driving that door will just open on it own.
- Osceola, IA, USA
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- Marietta, SC, USA