This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had a front right suspension spring break while the car sat in my driveway overnight. This could have killed me if it happened on the road as a jagged point was engaged with the tread of the tire. Dealer admits this to be a common problem with the Focus and the Taurus, but would not cover the part or labor.
Rear wheel bearing failure on Ford Focus 2003. This part which is usually good for 75,000 to 100,000 miles failed due to corrosion on both rear wheels. The axle was almost cut off without warning. A known problem on previous model years 2000, 2001 & 2002. After this incident I was informed by my niece and brother-in-law that there Ford Focus models of the same year had also failed in exactly the same way. Ford claims that they have no knowledge of this. This is a very serious situation. While the service department inspected the vehicle they also found a broken front spring; from corrosion; which Ford acknowledges and is paying for the replacement of the springs; due to a previous recall. This is a very expensive repair at $323 for the axle and additional costs for alignment etc. After the parts are replaced.
- Littleton, MA, USA
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- Walworth, NY, USA