This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1) prior to incident, car had been returned to dealer with clunking noise complaint, sounding like from left front. Dealer referenced tsb 03-20-02, replaced sway bar end links (twice), tightened loose strut mount body bolts. Owner still heard popping noise. 2) day of failure, driver had just exited curve to left and driving in straight section. Car lurched to left, across centerline. Driver (over)corrected, veering off road to right, striking tree with left rear. Driver side front wheel askew due to broken lower control arm and broken sway bar link, which resulted in disconnected cv shaft. Damage patterns indicate failure preceeded off-road Excursion. 3) car probable total loss.
- Asheville, NC, USA
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- Asheville, NC, USA