This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At about 13,000 miles my 2003 Ford Focus began to vibrate in the front (steering wheel and gear shift). I took it to my local dealership and they told me that I had a tire out of balance. I then took my car to my local tire center and had the tires balanced. I then went on vacation in my car. The car continued to vibrate through the trip. When I returned I took my car to a second dealership. I was then told that my Goodyear integrity tires have premature wear causing the vibration. My tires also have scalloping, but the dealership stated that the aligment was within Ford specifications. I now have a car less than a year old and just over 16,000 miles in need of new tires. I am concerned about the rapid wear of the tires and that this may cause accidents with other drivers of the 2003 Ford Focus. My dealership told me that this was a common problem with the 2003 Ford Focus because the Goodyear tires had a very soft rubber compound. I have been told that this is not a manufacturers defect, but premature wear and that I am responsible for replacing the tires at my expense. I am now planning on going to my local tire dealer and replacing the tires.
Squealing brakes, grabbing brakes, grinding noises from brakes, premature wear in front rotors, knocking noise from rear suspension, loud sqeaking noises from all suspension. Brought car into 3 different service departments a total of 10 times for all and no solution. Service didn't care enough and very rude.
Metal peice on the back of the car like tie rod ends needs to be replaced it is broke and cause the car to go out of alignment and ruin all tires. Have to replace the metal piece with one that is adjustable. Have take the car to three different places to get the job done. We live in Wyoming so that means that we have to travel a ways to get to these places. Sheidan and gillette. Thunder basin Ford is currently ordering the part so that we can get the rear alligned properly. They stated that the peice was probably bent from the manufacture.
The vehicle vibrates while traveling speed 40 to 50mph. Due to bad suspension rear of vehicle wobbles. Please provide additional information dealer is aware of the problem
A D V E R T I S E M E N T S
- New Plymouth, ID, USA