This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Focus. The contact stated that the front passenger side seat belt buckle and retractor was inoperable. The seat belt warning lights was constantly illuminated. The vehicle was taken to the dealer, who stated that they would replace the seat belt system. The vehicle was not repaired. The manufacturer was notified but offered no assistance. The failure mileage was 93,000.
The contact owned a 2003 Ford Focus. The contact stated that while driving 20 mph, another vehicle crashed into the passenger side and the contact's vehicle spun around. The air bags did not deploy and the front driver's seat belt did not restrain the contact. The contact sustained bruises, contusions, a tear to her spine, a broken rib, and heart problems as a result of the impact to her chest. In addition, the driver of the second vehicle involved in the crash was injured. A police report of the incident was filed. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure and did not offer any assistance. The vehicle was declared destroyed. The VIN was not available. The failure and current mileages were 80,000.
The left rear seatbelt shoulder strap harness caused my passenger, a young child, to almost be strangled, leaving marks and bruises to the neck. Child was unable to unbuckle seat belt on the right he pulled with both hands on the part of the seatbelt that crossed over his neck, to get out, the tension on seatbelt released, and stretched as he turned to the left and then tightened up, the seatbelt had to be cut to save him.
I own a 2003 Ford Focus and 3 out of 5 of my seat belts do not work properly. My passenger seat belt sometimes has to be ripped out in order for it to come unbuckled which could lead to someone dying if they cannot unbuckle after a crash. Two of my back seat belts will not buckle at all. I have contacted Ford and they said I would have to pay to have them fixed. I however feel that this is a safety issue and they should fix it. I have also seen online that others have these same seat belt issues. This has been going on for at least a year. Thankfully there have been no wrecks yet so no one was stuck in the passenger seat but I am very fearful of this happening. I have even tried cleaning out the buckles and it did not work at all.
I have replaced the transmission, the water pump, the thermostat, and all radiator hoses. The car overheats daily still. The stereo cuts on and off and can't be turned off by the power button. The rear left seatbelt is stuck where it can't be used. The driver window fell into the door, when the panel was removed it showed that the whole wire system had snapped. The driver door also can only be opened from the inside.
Piston in transmission deteriorated causing shift solenoid and value body to go bad at 71,000 miles, front drivers seat belt will not unbuckle, rear seat belts will periodically not buckle, now blowing massive amounts of smoke, rims are seized when trying to change tires, no matter if it was just taken off 5 minutes previously to takeoff; ignition seized and ending up having to rebuild steering column.
My boyfriend and son took my car to have it washed. When they turned the corner the steering wheel just spun. Causing them to almost crash. I have had several other things happen with the car since I bought it in May 2004 used. I have replaced the back tires 4 times in a year. They all have cupped. Every tire place we have went has said the rear of the car has a defect in it. Also, my seat belts used by my children do not always work properly. Last Jan, the transmission wouldn't shift out of first. Ottawa Ford did fix this issue as a speed control sensor wiring problem. With the steering issue the car is undrivable and I am a single mom with no other transportation or means of income to fix. I need some help with this.
While traveling at 40 mph a dog ran into the street and consumer's vehicle hit the dog. Upon impact, none of the bags deployed, and consumer sustained chest injuries. In addition, driver's side seat belt failed, it locked the driver in after the impact. However, passenger's side seat belt and rear seat belts functioned properly.
A D V E R T I S E M E N T S
- Johnson City, TN, USA