This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Focus. While driving approximately 65 mph, the contact attempted to activate the cruise control but the cruise control function had become inoperable. Additionally, the brake lights would not illuminate. The failure recurred intermittently. While parked, the contact was unable to shift the vehicle into park because the gear shifter had become stuck. The vehicle was taken to the dealer for diagnostic testing. The technician advised the contact that the wiring harness in the tail gate mechanism was causing the failure and would have to be replaced. The vehicle was not repaired because the part was no longer available through the manufacturer. The approximate failure mileage was 92,000.
- the contact owns a 2003 for Focus with a current and failure odometer reading of 38,000 miles. The contact stated while driving at about 35 mph under dry conditions the instrument panel failed. The contact took the vehicle to the dealer, they repaired the problem. But, when she contacted the manufacturer, they stated that they would not assist her with this problem. When the contact had the vehicle at dealer for service the mechanic found that the third brake light assemble melted, causing the brake light to fail.
While the vehicle was parked or running the brakes light failed to come on. The mechanic informed the consumer that the vehicle was operating as designed. Please fill in additional information.
While driving the vehicle stalled. The consumer restarted the vehicle but soon after the vehicle stalled again. After doing this for the fourth time the vehicle was towed to the dealership. It was determined that the PCM failed. The left brake light bulb burned out. The power door locks were inoperative.
- Frederick, MD, USA
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- Aloha, OR, USA