This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Focus. While driving the instrument panel failed to operate normally. The gas gauge and the speedometer intermittently failed to register the fuel level and speed. This occurs approximately 6 to 7 times a day. The dealer stated the cost to diagnose the failure is $70. A local mechanic stated that he is aware that the failure exist with her year, make and model vehicle; however, he would also have to mail the part to be repaired by another facility. The parts would be available within 2 days due to the odometer reading. The contact is requesting that the manufacturer assumes the cost to repair the vehicle. The failure mileage was 90000 and the current mileage was unknown.
I own a 2003 Ford Focus ZX3 with 27,000 miles. For the past year and a half the dashboard lights go out suddenly. This is not a fuse problem, as the way to get them back on is to turn off the headlights and then turn them back on. Often this problem will occur several times during one trip; at other times it will "solve" the problem for months. It has happened on high-speed highways and it is disconcertingly dangerous, especially when it is critical to know one's speed. I believe (from the internet) that others have had this problem with the Focus. Ford, however, did not acknowledge a problem, or how to fix it other than taking it to a dealer at my expense.
- the contact owns a 2003 for Focus with a current and failure odometer reading of 38,000 miles. The contact stated while driving at about 35 mph under dry conditions the instrument panel failed. The contact took the vehicle to the dealer, they repaired the problem. But, when she contacted the manufacturer, they stated that they would not assist her with this problem. When the contact had the vehicle at dealer for service the mechanic found that the third brake light assemble melted, causing the brake light to fail.
- Warrenton, VA, USA
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- Northfield, VT, USA