This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The weekend of July 28th I had family in town. We were doing the attractions. The car started everytime we were going or leaving anywhere. Went to go home and the car wouldn't start. We had the battery jumped and it wouldn't hold a charge. Purchased a new battery and made it home. The next day replaced the alternator. Car ran fine for 1 week. Went to leave work on the 6th of August and it wouldn't start at all. The battery was completely dead. Took the car to have the new battery and alternator tested. Nothing wrong w/either one. Took the car to Ford dealership they spent 1 1/2 hours on it and said they couldn't find the problem. Something is pulling on my battery causing it to die. Took it back home and now it maybe the computer. Have 110,000 miles on it. I wouldn't think this would start happening already.
: the contact stated while attempting to start the vehicle, the starter failed. There were no warning signals for the failure. The vehicle was taken to the dealership who determined the flywheel and the starter had to be replaced. After the first incident, the contact took the vehicle to the dealer thirty times for the following failures: Brakes rotors were replaced four times; battery and alternator had to be replaced; the transmission had to be replaced after the second attempt to repair it. The electrical wiring under the dashboard had to be rewired. The air conditioning was repaired three times with the replacement of defective valves; the rear door latches were repaired according to recall # 05V300000. The dealership had not corrected the noises from the steering column. The manufacturer was contacted and refused to cooperated in finding a suitable resolution. The last problem found by the dealership was the required replacement of the engine heads. The engine heads were attached to the vehicle frame.
Numerous occasions where the battery light would flicker and flash and the car would stall. Ford issued a tsb which "cures" this but it did not work with me or many other Focus owners (just search www.focusfanatics.com or www.focaljet.com). Ford says they cannot do anything until it does this with them, but it is so random there is never a set occasion when it will do this. The previous owner has been at the dealership many times before me for the same situation. The battery and alternator have been changed and the PCM "flash" has been done over 2 times. Even the service rep at the selling dealership said "this car really likes to be here for that problem". those were his own words. This is a safety hazard because it has stalled on my when I was in an off-ramp and I almost collided with the barricade an at an intersection.
While driving vehicle shut down. Consumer had the battery and the altenator changed, and the problem recurred. Took the vehicle back to the dealer, and the vehicle was currently being serviced.
A D V E R T I S E M E N T S
- Mascoutah, IL, USA