This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2003 Ford Focus ZX5. Bought it brand new in 1/2004. Rear brakes have been squealing for 2 months now. I've taken it to a Ford dealer and a brake shop and both have said the brakes are fine. Now there is a definite spongy feel in the pedal and a loud creaking noise from the back, and finally yesterday when I depressed the pedal to stop, the brakes did not work at all for about 5 seconds. I nearly struck a pedestrian crossing in front of me.
- North Las Vegas, NV, USA
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- North Las Vegas, NV, USA