This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
. the National Highway Traffic Safety Administration. On October 31 of 2003, I purchased Ford Focus SE, brand new.. for five month I own this vehicle, I was in the shop for all kind different problems 9 times. It was: Constant very strong vibration while driving at any speed, constant grounding noise comes from engine site and transformed to an ultrasound noise at hire speed, the squealing has intensified and sounds horrible! transmission locked up while I drove on the highway at 70 mph, had to use tow track.( dealer sad they cannot duplicate the problem),but transmission still locks and jerking constantly, squeal noise from breaks, (dealer replaced front pads and resurface drum, but refused to repair rear breaks and noise and pulsation is still there., dealer found defective rims, defective tires, throttle problems, brakes problems. Problems with my car intensified. I got my cruse control accelerated by it self in the middle of a highway, transmission locks up and jerking intermittently, brakes squealing and pulsate the Ford dealer sales and service people said that I should not return for service and waist any bodyS time, he said that what I hear and fill in my Ford Focus is normal. Ford warranty is not worth a paper it is written on. So, Ford wonT fix my car and I cannot do it other wise. As a result of strong vibration and squealing noise I am loosing balance, have severe headache, all body eking, I have pain in booth of my arms, and I have difficulty to walk and my right leg become num. I have to use walking cane and knee and ankle support. I scared to even drive it anymore. I am pleading to you, to help.me to get a full refund from Ford Motor Company for its defective product, plus a compensation for all expenses incurred as a result of this ordeal.
- Palm Coast , FL, USA
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- Palm Coast , FL, USA