This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Focus. While parked in the backyard, the contact started the vehicle and the rear window blew out. The dealer repaired the window. A few days later, the locks on the passenger side door would not unlock. The dealer repaired that failure as well. Afterwards, the ignition cylinder began to fail. The contact took the vehicle in for repair and had to pay $300. The current and failure mileages were 5,000. Updated 05/21/08 the consumer stated the trunk needed to be repaired as well. Updated. 05/20/08.
: the contact stated while attempting to open the trunk with the remote switch it became inoperable. The vehicle was driven to the dealer twice for this and both times the switch was replaced.
2003 Ford Focus. When the vehicle was first purchased front window came out. The dealership fixed it. Then, the trunk started popping open, the vehicle was fixed at the dealership where she purchased it. The vehicle was taken to another dealership, because she moved. They stated the vehicle needsednew brake pads. Te consumer told the dealership the vehicle made a noise on the passenger side by the front tire. The dealership did nothing about it. The vehicle was then taken to a tire company, they found the front rotors wore out, and this was a manufacturering problem. The vehicle was taken back to the dealership and they stated the vehicle needed new rotors and brake pads. Also a piece was coming off the vehicle between the two doors on the driver side between the windows. This vehicle just went over 15,000 miles when she was leaving the dealership. In addition, there iwas something wrong with the steering wheel, it was too hard to pull back, and it swerved in the other lane. The trunk was still coming open.
Hatch release had to be replaced due to an electrical short.. consumer was told that if it was not replaced, since connected to the electrical system, vehicle could catch on fire....also, replaced trunk release switch.
- Alvin, TX, USA
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I bought my 2003 Ford Focus around Oct 2003, since day 1 the driver's side area of the trunk gets soaked when it rains. I can't figure out where it is coming from or how the moisture gets in. Also, car had rust on the muffler and undercarriage when I drove it off of the lot the day I bought it.
A D V E R T I S E M E N T S
- Flushing, NY, USA