CarComplaints.com Notes: The 2002 Ford Focus 2.0L SOHC engine has a defect where the intake valve seat fails. The valve then falls into the cylinder, destroying the engine & most owner relationships with Ford in the process.
10.0
really awful
Crashes / Fires:
26 / 1
Injuries / Deaths:
27 / 0
Average Mileage:
11,031 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was in a car accident, Monday Feb 11th at 7:15 am. My seatbelt was broken during the impact and my air bags did not deploy. My car is considered a "total loss", therefore I can not fix the damages to it. If my seatbelt broke due to the impact, then why didn't my air bags deploy?
I was involved in an accident where my car hit the center divider, spun out of control, flipped over onto its hood, and slid down the freeway upside down before hitting the center divider on the driver side once again. My air bag did not deploy at all causing my head hit the steering wheel, the front windshield, and a few other places in the car.
: the contact stated the vehicle was involved in two separate front end collisions and both times, the front driver side airbags did not deploy. On the first occasion, the vehicle was traveling 40 mph on normal road conditions, and 30 mph on the second incident. Both times the contact was wearing the seatbelt; there was no prior warning lights to indicate there was a problem with the airbag. The contact sustained moderate injuries and a police report was taken. The vehicle was taken to a local dealer after the first accident, who determined that the airbags needed to be repaired and performed the repair. After the second accident, the vehicle was taken to another dealer who could not duplicate the problem with the airbag. The vehicle was currently at the dealer for further examination. The contact encountered similar complaints on the NHTSA website.
Contact stated while stopping at a stop light the vehicle was rear ended. It was pushed into the guard rail. Upon impact, the front air bags or side air bags did not deploy. All of the occupants where wearing their seat belts. Injuries were sustained. Police report was taken.
While driving at 47 mph consumer's vehicle was involved in a frontal collision in which they T-boned another vehicle. Upon impact, none of the frontal air bags deployed. Vehicle was totaled. Both driver and passenger were taken to the hospital for injuries sustained.
- Albuquerque, NM, USA
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While traveling at 50 mph consumer's vehicle went into oncoming traffic and collided with another vehicle. Upon impact, air bags did not deploy. Both drivers sustained injuries.
On the morning of 14 February 2005 my son was involved in a head on crash in an intersection. Our 2002 Ford Focus was totaled (it has 37,000 miles on it, and I bought it brand new from a Ford lot.) the air bags did not go off! both my son and his passnger sustained neck and back injuries.
While driving 37 mph, the consumer rear ended another motorist. The air bags failed to deploy. This caused the passenger to sustain minor injuries. The vehicle was taken to a garage for inspection.
When driving 40 mph, the consumer swerved to miss a dog on the road, causing the consumer to hit an object on the road. This caused damage to the vehicle. Upon impact, the front air bags did not deploy. The dealership was notified, but did not resolve the problem.
Transmission went out 2 times in 1 year. Driver airbag shifted on its own. Rear passenger door does not unlock/open. Front ball joint cracked. Gas cover/door fell off. The smell of gas inside car at all times. Blinker would not turn off by itself. Key chime goes off when the key is out.
While driving 35 mph consumer's vehicle was involved in a rear end crash. Upon impact, both frontal air bags did not deploy. Consumer had the vehicle towed to dealer.
While driving 15 mph in a parking lot the consumer lost control of the vehicle and hit a building head on. The consumer stated that neither of the frontal air bags deployed.
While driving at any speed vehicle hesitated and took a dip forward and down to the ground. Then, it accelerated as if nothing happened. Consumer's daughter experienced the same thing while driving and lost control of the vehicle which landed in a ditch. Consumer's daughter sustained back injuries. Consumer wore seat belts. However, air bags failed to deploy.
While traveling at 25 mph vehicle was involved in a collision. The driver's air bag didn't deploy. The vehicle was declared demolished by the insurance adjuster.
While driving about 70mph on highway and without prior warning another vehicle collided with consumer's vehicle, causing a collision. Driver swung around, hitting the guardrail. Upon impact, driver's side air bag didn't deploy.
I bought a 2002 Ford Focus for my 18 year old daughter, and last year the car wrecked into a wall on I75. None of the airbags opened, even though it was a head on collision. I was the opinion of the body shop that every sensor that there was to hit for the air bags was hit. I tried to contact Ford and they kept telling me how much they cared but would not return my call. I hired a lawyer, who said that Ford would tell him to talk to the dealership that we bought the car from, which was kerry Ford in tri county, and they would tell him that its Ford corporation that should deal with it. My daughters lawyer resigned from the case because he wanted us to put out the money for a professional to evaluate the car. Right now my insurance company is hold the car but wants me to let them release it from storage. I bought the car with my daughters safety in mind and feel let down, and lied to and pushed around by corporate Ford. If theres any way you could help it would be much appreciated. Thank you. Rick kaiser.
I bought my 19 year old daughter a new Focus because I felt new cars were safer and more reliable. Today, she was involved in an accident. She has had ongoing problems with the brakes making noise and not being responsive. On her way to have them looked at again, she made a left onto a major road and the traffic in front of her was at a dead stop. It was the rav 4 in front of her, not her brakes, that stopped her car dead. Thankfully, no one was hurt. To add insult to injury, the airbag I felt would protect her did not deploy. How many complaints have to be submitted before things get addressed by a manufacturer? to think I bought my only daughter a car with unreliable brakes and airbags that don't work. Unfortunately, like a lot of other consumers, we found this out the hard way.
A D V E R T I S E M E N T S
- Manassas, VA, USA