This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Focus. The contact stated that all four of the power windows fell into the door well independently. The vehicle was taken to an independent mechanic who set the windows to stay up and taped the power window buttons so that they could not be pushed as the windows would fall again. The manufacturer was notified but offered no assistance. The failure and current mileage was 90,000. Updated 12/5/12 updated 12/10/2012
The contact owns a 2001 Ford Focus. The contact stated that two the front driver side and the passenger side rear door handles fractured from the vehicle. The contact would have to leave the windows open in order to later enter the vehicle. The vehicle was not taken to the dealer however, the contact stated that the window regulator was defective and would need replacing. The contact was concerned that in the event of an emergency no one would be able to exit the vehicle immediately. The manufacturer was notified of the failure who stated that the contact should take the vehicle to the nearest dealer for a diagnosis and offered no additional assistance. The failure mileage was 20,000 and the current mileage was 74,000.
The contact owns 2001 Ford Focus. The contact stated that abnormal cranking noise were coming from the rear driver side window. The vehicle was not taken to the dealer and the manufacturer was not contacted. The failure mileage was 90,000 and the current mileage was 93,000. Updated 09/19/12 the consumer stated the window regulation failed and could not be used to close the window. Updated 09/26/2012
My main complaints are the power windows, air conditioning, fuel system issue 3 of the 4 power window mechanism in my car have broken and two are wedged up, which wasn't a huge safety concern to me because I rarely have people in the rear seats. Now, I have to decide if I should fix my driver window or wedge it. It is a safety concern for me because if I get into an accident and cannot open my window then I might make it out alive. My A/C is broken as well so in the summer months, I need to choose to either fix my A/C or fix my power window so that I can have ventilation. Also, I have been trying to get an issue fixed with the fuel system as it sometimes lurches in the middle of driving. It hasn't stalled on me yet in the middle of an intersection like it has for some people, but I am worried it will happen soon. I am hopeful Ford will fix my window issues as this is a direct cause of cheap parts.
Driving down the highway our children rolled down the back power windows and they would not go back up - swerved into other lane trying to contain the situation because of the noise from the traffic has to exit the highway immediately to note that the windows would no longer go up - had to manually push them up to keep them up - although while driving they will go back down - which cause a jump in reflexes. To temporarily fix the problem we have applied duct tape. Also when it rains there is now water accumulating on the passenger floor board and spreads to the back seat floor board - has door seals checked and will replace although this is a real health concern because of rust and mold.
- Clearwater, FL, USA
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The rear passenger and rear driver windows are broken. It started with the rear passenger, not going up, or down, then not staying up at all.. then it was the rear driver side that did the same thing. The problem is even when you think it is up and in place, all of a sudden it is a quarter down, or half way down. If it rains you might as well tape plastic over windows, to keep rain and cold out. I have been reading the complaints that are filed on ODI.NHTSA.dot and also reading the multiple ones that come up on the internet when you type in Ford Focus window problems. How many people does something need to affect before they do an investigation of an item? it is obvious to me that the issue II the window motor regulator.
Rear electric window malfunction.\ Ford Focus SE 2001 it started with the window not going down since 2004 and now one window you can pull down by your hand.
Over a two year perio, three of the four electric windows on the vehicle failed to perform, specifically opened and closed. All three regulators and motors were replaced, at a Ford dealership, for approximately $1,200, $400 per window.
First, my rear passenger window would not scroll up and down. This is after having my 2001 Ford Focus for 2 years. I rarely use my rear windows. I thought it was a motor problem. When I opened the door and checked by myself, I was shocked to see that it was not the motor but the regulator which is made of plastic. I think Ford did this intentionally. After a few months, the drivers side rear window also would not scroll up and down. I immediately knew what the problem is, the plastic regulator. So what I do is to pull the window up and hold it to the frame using a piece of paper. To fix this problem would cost me $300 a piece. That is $600 total to put in another plastic that will eventually fail. To make matters worse, today my front passengers side window also went down. Same problem. White plastic regulator. That puts my total cost of fixing this to $1200. I have decided not to buy a Ford again if this problem cannot be fixed. They need to recall the Ford Focus exhibiting this problems and fix it. It is simple, stop using the plastic as the regulator. The funny thing is that you can't purchase the regulator on its own. You have to buy it plus the motor which I do not need. Every Ford Focus owner is having this problem. My car is paid off and I don't think I will be looking at a Ford again if this is not resolved.
I own a 2001 Ford Focus SE automatic: My ignition lock and the steering wheel are jammed. It is a very recent development and I am finding out that I may have to pay hundreds of dollars to fix it, which I am very unhappy about since it would have been prevented by a recall of the vehicle. I still have no idea how I am going to fix it and I might have to end up towing the car which will cost even more and I don't have enough money to do that, but if I leave it on my street then I will get a parking ticket. Shame on you Ford for not issuing a recall, what am I supposed to do? another problem with my Focus is that the rear passenger side window broke in 2005. The motor got jammed and broke or something, but now my window won't roll up and my car is getting rained inside of, again thanks Ford for not issuing a recall on that problem, which is a problem that every Ford Focus owner that I know has. I will never buy a Ford again, and I will tell everyone that Ford's suck!!!!!
The driver side rear window operating cable mechanism broke. This was shortly followed (within a month or so) by the failure of the same mechanism in the rear passenger side window. Both windows fail to rise and any attempts to use the window switches are answered with grinding cracking sounds. The windows are currently held up using coat hangers.
2001 Ford Focus-window regulators fail without notice. 5 times the window regulators failed, 3 of those while driving under normal conditions, the window either dropped or would not roll back up if window was open. The first 3 times it was over 100 degrees outside and the air conditioning would not cool the back seat where my newborn was sleeping. All 4 windows have done this at least once, the driver side front window has done it twice. Ford fixed the problem 4 times and refused on the fifth time. The customer service representative from Ford in dearborn, mi hung up on me 3 times refusing any service.
Both rear passenger windows systems have failed, with no warning, within a month of each other. The window will not open or close, and unless it is secured in the frame, it will slide down into the door and stay there. The window regulator that fails is a Ford (plastic) part, that costs over $130 and needs a special tool to replace. Every place in town that I called about this says they repair more Ford focuses than any other car, as this part is clearly defective. I see many focuses with windows taped up, etc. I'm considering just gluing the second window into place in the frame, as over $200 (parts and labor) to replace a defective part is money I do not have.
We have had three electrical windows to fall inside the door panels. Each time was due to the regulator. First time was under warranty April, 2004. The second and third time, has now happened Sept and October, 2004. We have had to pay for both of these windows. There is odviously a defect in the original regulators. What are your chances of three power windows falling inside your door panel because the regulator went out on them. Two of the windows has only been used up to 10 times total since I have owned the vehicle since may, 2001.
There is just to much paperwork to copy out, but would like to mail copies. I am going to pick up car this afternoon just had second fuel pump fitted and new gas tank. To date no recall info received by post. However I have been drenched with gas on more than one occassion while filling car. I have nearly been killed when car cut out at 55mph on highway narrowly missed by two other motorists. Vehicle has 38,000 miles & has had the following repairs. 1/countless engine sensors 2/four new tyres 3/new front brake pads 4/new front brake rotas 5/new front wheel bearings 6/two fuel pumps 7/one fuel tank 8/waiting for third set of a frame plastic covers 9/three stereo players 10/tracklink reset three times 11/still have realy noisy brakes 12/engine sounds like 10 year old car 13/rear passenger window works when feels like it 14/right hand door speaker sounds as if broken 15/new tires fitted showing signs of odd wear 16/tail gate leakes water 17/ thought Lincoln/Mercury dealer might give better results no just longer wait.
Engine light on. Jerky gear engaging. Choppy acceleration. 8/02 replaced alternator 8/02 replaced V belt 10/02 blinkers out & electric windows broke 10/02 battery light on "corrosion on wires" 1/03 wouldn't start, battery light on, "wire fell off alternator" airbag light on then off
When I bought the car they said they programmed the aut. Door locks. There were none. I was told to take or leave it. The door clip is broken, tapes are chewed, brake lights failed on hwy.,complained of brakes @5K miles - down to rotor -they said it will be every 15K miles. "not our prolem." This car is a dangerous lemon. I don't want to die! fan belt is loose/needs reeplacement. My warranty is up soon. I wanted what I paid for -safety, and have a "death trap". Ford says "we cannot lose any money" to me. I informedd my insurance company because I am afraid, and do not wish to be blamed for Ford's poor quality workmanship. Exact dates can be found. (tiresize: 185/65R14) (tiresize: 185/65R14)
- Oakland, CA, USA
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A D V E R T I S E M E N T S
- Salem, VA, USA