National Highway Safety Admin-CALL TO REPORT - WE NEED COMPLAINTS REPORTED ON THIS! The Nat. Hwy. Safety Admin. already has 15 listed formal complaints against this problem. When enough complaints are made they will act. As you see, there are many unhappy people on this. First call FORD at 1 800-392-3673, they also need formal complaints made before they do something. Then call NHTSA at 1-888-327-4236. They take the complains over the phone and it's quick! (You need the car's VIN # for both) The plastic glass lifting clip is at fault here. Ford should have used a metal clip. The plastic one is not strong enough to stand the pressure applied by the motor from the first day of use, so even with little use they break and you must buy the entire assembly which is $158 just for parts on the rear window. Save your reciepts, even old ones! If it's recalled or TSBed you can order a refund.
Same as last complaint listed, both rear window controllers went out on the same day. It was a very hot day in California and I want to vent out some hot air before running the AC. Not sure if the problem is related to the weather seals sticking to the windows or if the heat caused the door panels to be way out of normal tolerance. Went by with floppy diskettes wedged into the windows to keep them up. After about 5 months of this I decided to go to Ford and cough up for the replacement parts. They wanted around $70 each for the controllers and the the old ones as cores. I thought that I had priced these parts when they first went out and that the dealer had wanted closer to $100 ea. and no mention of cores. This kind of makes me feel that this is getting to be a problem for many Focus owners.
Boy would I love to see my wife's car in monster garage(UNDER THE CRASHER!!!)if it is not one thing it's another, surfing for new parts i got to here, don't know how, but I'm glad, the window broke, in the same spot as everyone else, the little plastic retainer for the slide up/down motion of the window, only that i got lucky not to loose the window and have that brake too. So of course, now i've got to go to my local Ford dealer and contribute to the cost of their business of building MEXICAN MADE CARS, & have us pay for all of the lack of engineering & POOR ASS DESIGN. anyways this is just one of many defaults of this vehicle, now I know where to advise everyone else of the rest of this great AMERICAN AUTOMOBILE, the only american left, is the taxes we all have to pay to keep it running, it should be a Recall after 60000 mls as well as other components poorly design, it only makes Ford look like junk, and sorry to say it, but i come from a Ford only onwed vehicles, A TIP FOR ANYONE, OLD IS WELL BUILD, NEW SUCKS!!!!AND LEAVE YOU BROKE!!!
A year or so ago, the rear window on the driver's side broke and would not go up or down, when my husband opened the door panel to see if he could fix it, he was totally taken aback to find out, how bad the thing looked. To begin with, the line looked like a standard fishing line, which was so mangled, it was no way he could make heads or tails out of it. We then took it to the dealer and had a fixed, which cost about $300.
Then sometime last year, same thing happened to the other rear window. Since we can't afford to keep sinking money into it, we have the window propped up and manually keep pushing it up, when it slips. It's nice to have automatic windows, but it's a darn shame, the way they are made. At least how Ford makes theirs. We've had numerous problems with the car and frankly would never buy one again, nor would I recommend it to my enemy, never mind a friend. Don't buy FORD FOCUS unless you want to keep sinking your money into it!
The Ford Focus is by far the biggest lemon in the modern car market. Not only have I had SEVERAL recalls issued on mine, but the dealership barely made an effort to notify me of these problems. I only discovered the "fuel pump issue" after desperately searching online for a solution. Then, my car was missing half a tank of gas when I got it back.
Anyways, the back windows on my Focus have broken. I haven't had it fixed yet; but, as I suspected, I have figured that some little piece inside the window has broken and now the cable is not attached to the motor. Both windows in back have gone out at about the same time. As I feared, an entire assembly must be replaced just to fix the little plastic piece that caused the problem. One side stays up, but won't pull itself down according to the switch. The other is opposite - won't stay up to save my life. If you slide it up by hand and apply some pressure towards the front or back; you can sometimes get to where you're going without the thing falling down. Rarely.
The car was given to me, and I just a soon would have told my Mom to keep it had I known what a pile this thing is!
If you're thinking of buying one, DON'T! A honda or toyota is definitely the cure for the common domestic. No more Fords in my family!
- southernboy3,
Goldsboro, NC, US
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Same as last complaint listed, both rear window controllers went out on the same day. It was a very hot day in California and I want to vent out some hot air before running the AC. Not sure if the problem is related to the weather seals sticking to the windows or if the heat caused the door panels to be way out of normal tolerance. Went by with floppy diskettes wedged into the windows to keep them up. After about 5 months of this I decided to go to Ford and cough up for the replacement parts. They wanted around $70 each for the controllers and the the old ones as cores. I thought that I had priced these parts when they first went out and that the dealer had wanted closer to $100 ea. and no mention of cores. This kind of makes me feel that this is getting to be a problem for many Focus owners.
ab_iron
- Frank W., Rocklin, CA, US