This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Focus. The contact stated the front and rear passenger seat belts failed to lock and unlock properly. The vehicle was not taken to the dealer to determine the cause of failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 79,000 and the current mileage was 83,500.
The contact owns a 2001 Ford Focus. The contact stated that she experienced numerous issues with the vehicle which included the passenger side struts which had to be replaced twice. The vehicle would sit sideways when parked. The back of the front passenger seat would not lock into place, so it slid forward while the vehicle was in motion. The headlights were too dim and did not provide adequate lighting on the road. The front driver's side seat belt alarm would ring although the seat belt was engaged and the latch would also pop open suddenly at times. The vehicle stalled while the contact was driving and would accelerate suddenly. The contact called the manufacturer who stated that the repairs would have to be performed at the contact's expense. The current and failure mileages were approximately 107,000.
During a recent automobile accident, the driver side seat belt did not secure the driver. The drive suffered facial injury when contact was made with the steering wheel. I will contact the Ford dealership this week.
The contact owns a 2001 Ford Focus. The contact stated that the side view mirror on the vehicle was repaired and the transmission also slipped. After the repairs were complete, the vehicle did not drive the same. The dealer stated that the parts needed were not in stock and they kept the vehicle for one month. In addition, whenever the left turn signal was activated, the vehicle would shut off entirely. The lights were replaced; however, the vehicle continued to lose power whenever the signal lights, hazard lights, or air conditioning were activated. The headlights continued to short and, while driving at night, the high beams had to be activated. The seat belt in the rear driver's seat was inoperable and the driver's seat continued to move backwards from the steering wheel. She also stated that the key can be removed from the ignition while the vehicle is in motion and while the ignition is on. Finally, none of the warning lights on the instrument panel are functional. The failure mileage was 23,000 and current mileage was 95,000.
- Moreno Valley , CA, USA
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The rear seat center seat belt is intermittently locked in the retracted position and you never can rely on it to be used. It seems to have a mind of its own. Currently ours is locked so tight in the retracted position, it is impossible to pull it out and use it.
Contact stated: When the key was put in the ignition the key became stuck. The car was at the Ford dealer. And had not been repaired. Ford told the consumer that the steering column may have been damaged. In addition, Ford was replacing the fuel pump and seat belt.
A D V E R T I S E M E N T S
- Baldwin, MI, USA