This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First time dealer replaced the serpentine belt, and second time dealer replaced nuts and bolts and serpentine belts. But squeaking noise still occurring.
Car made squealing sound from the engine compartment. They checked, and found that serpentine belt was loose. They replaced under warranty at 31500, but it is totally rare for a serpentine belt to go bad that early.
I was stopping at a light to turn. As I was slowing down I heard a big clunk. I thought I ran over something so I checked but nothing was there. I noticed my battery light was on but the light turned green to turn so I started to go and had no power steering. I pulled over at the liquor store and had my friend look under the hood. Upon pulling on the serpentine belt, the tensioner pulley fell right out of the bottom of the car. After looking over the incident we found a snapped off bolt in the street. Snapped neatly at the beginning thread. Also on the pulley, the mounting arm was snapped in half. I know ntsa is investigating many parts on the Focus, so I thought I'd give a heads up about this just incase it could pose any serious problems later on. Thanks and have a nice day.
- Stanton, CA, USA
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- Irving, TX, USA