This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear tail lights do not come on when lights are turned on. The dash panel lights also do not come on when headlamps are on. The turn signals work, and rear tail lights do work when brake pressure is applied. The consumer replaced a fuse several times, and it continued to blow out, indicating a short in the electrical system. Between the hatch and the body there is wiring harness, and inspection of that wiring harness discovered that the shielding of the wiring separated or cracked, indicating the wires are stressed. The consumer feels this is a problem indicated on a recall for prior model years. The consumer contacted Ford, who said this was not covered under warranty, and was not involved in a recall. The consumer has not taken vehicle to a dealer at this time. There have been no repairs or corrections made other than the electrical tape that was placed on the exposed wires by the consumer.
Power door locks failed to open after the vehicle was turned off. Consumer and child were stuck inside vehicle for at least two minutes trying to manually unlock the doors. Horn started beeping/ headlights and hazrards lights wouldn't go out, and trunk wouldn't open. An electrical burning smell was entering vehicle. Two days prior door key code would take 3-5 tries to unlock the door. Dealer was aware and inspected vehicle.
- Monroe, NY, USA
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- Phoenix, AZ, USA