This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact stated the ignition switch failed three times within a year and a half. The first time, she went to start the car, the ignition would not turn over. The car was towed and repaired. The second failure was approximately one year later and the same thing happened. The car was towed and repaired for the second time. The third failure happened this week, went to start the car and it would not start again. It is being repaired now. The dealership stated it could possibly be the starter along with the ignition switch. In Dec 2001 the consumer was involved in an accident due to a problem with the tires and the rear axle. The transmission cooler lines were replaced. The brake lights and heater did not work. The egr tube was replaced. The wiper arm was broken. The engine light stayed on all time. The driver side mirror had to be replaced. Updated 01/11/06.
Water leak in my 2000 Ford Focus. Upon reading this website I realize the other problems I've had are similar to this car. Car stalling, fuel gauge sticking, radio going out, carpet being replaced, wiper problems etc. When it rains the water can fill the passenger floorboard 2-3 inches. I've had the leak checked at several different places and so far no one can find the leak. According to this website the dealer can't find the problem either. My car is not under warranty any more, and I was informed if the leaking continues it will damage the "brain" computer or electrical system. If that happens and I have to spend a couple thousand to fix, but if the leaking is not found it will just happen again. I feel this car is unsafe and should have a recall. Also, I have not received notice of all the recalls that pertains to this car. I have received only one pertaining to the back real wheel bearing, which was replaced at dealer. But I see that there have been others. Why was I not notified?
When using the windshield wipers, they would screech across the windshield. Had taken vehicle to dealership and had windshield wiper blades changed several times, but problem still exist. Was informed by mechanic it was faulty mechanism of wipers.
When slippery out, the brakes will not grasp properly. Therefore, the vehicle will slide. Dealer can not duplicate problem. Consumer also experienced these difficulties as followed, power steering system (exploded, w/3-4 week repairs), trunk lock was broken, keyless entry system works improperly, the trunk lock has been replaced twice, the radio has been replaced 3 times & still occurs, the winshield arm recently broke, and concludes that the vehicle also slides in dry weather. Consumer adds that she had filed a complaint w/ board of Ford, the case was lost after recieving a loaner car (due to taking vehicle in for repairs) and says that she cannot afford to buy out the lease (will have to wait until Oct 2002)
Vehicle has been given consumer trouble since purchasing it. 2nd day after purchase vehicle was in dealer's shop for 2 weeks. When putting on brakes vehicle shakes. Also, driver cannot see to make turns because truck is very high. While driving, the consumer and his daughter were hurt due to brakes and wipers failed in the rain. The rear window is very high and the driver was unable to see vehicles from behind. Brakes failed more than three times, however the dealer refused to fix it after the first repair there were 2 injuries, consumer also states the airbags failed.
Windshield wipers will crack too often. Dealer said that reason for cracks was the weather that caused. Rubber to crack but, this vehicle was parked in an indoor driveway.
Windshield washer reservoir leaks. Also, can not fill reservoir because fluid sloshes out onto engine and other compartments, contacted dealer, and dealer urged not to fill reservoir up to where it could be seen. Had to fill it accordingly, there is a design flaw.
Defective brake rotors. Dealer has yet to be contacted. Consumer also states the windhsiled wipers are inoperative, the striping on the driver side door has always been loose, also radio buttons were stuck, drivers doorlock does not unlock all the time with remote key.
Windshield wipers wouldn't work while driving in a rain storm. Dealer was contacted & appointment was made for vehicle to be inspected. Owner learned that there was a recall for this problem issued for her vehicle, it was received afterwards.
A D V E R T I S E M E N T S
- Dana , IL, USA