This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer received poor service from Ford Motor Company, as well as from following local Ford dealers morande Ford of berlin, ct and ray seraphin Ford of vernon ct, and different opinions from Ford employees concerning multiple recalls on A-frame/stereo/windshield wiper motor/rear wheel bearings, electrical system, and sudden acceleration/lurching.
I purchsed this car new and have had nothing but problems. I kept telling the service people that the tires were wearing funny and they treated me like I was stupid. Eventually, when the rack and pinion steering went out they realized that there was a problem. Both headlights have had the rubber replaced. The wiper motor has been replaced. The car started hesitating and I found the pvc hose was melted and they couldnt seem to find a replacement part until I got really angry. The car kept hesitating and it got worse. I tried everything.. replaced the plugs, fuel filter. After the check engine light came on I took it to another dealer and he put it on the machine and 2 cylinders were stuck. After checking further, he discoverd the plug wires were melted! the transmission hesitates at times but the service people say they cant duplicate the problem, it must just be the way I drive. The Ford Focus is a lemon and Ford needs to make it right with all the consumers. Nlm
I purchsed this car new and have had nothing but problems. I kept telling the service people that the tires were wearing funny and they treated me like I was stupid. Eventually, when the rack and pinion steering went out they realized that there was a problem. Both headlights have had the rubber replaced. The wiper motor has been replaced. The car started hesitating and I found the pvc hose was melted and they couldnt seem to find a replacement part until I got really angry. The car kept hesitating and it got worse. I tried everything.. replaced the plugs, fuel filter. After the check engine light came on I took it to another dealer and he put it on the machine and 2 cylinders were stuck. After checking further, he discoverd the plug wires were melted! the transmission hesitates at times but the service people say they cant duplicate the problem, it must just be the way I drive. The Ford Focus is a lemon and Ford needs to make it right with all the consumers. Nlm
No actual crash. Took car in to service a recall notice for the wiper gear cover, mechanic discovers that the brake pads are worn down to 1 millimeter and the car is too dangerous to drive. He also says they have worn down bc the car is not being driven properly. The vehicle is only a year and a half old and only has 14500 miles on it, its not possible that its not driven properly since it doesn't get driven enough. I've researched this on a site called www.fordfocusbrakeproblems.com and there are a number of people having the same problems at about the same mileage. Ford must be installing shoddy brake systes for this to be happening.
- Alexandria, VA, USA
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I work for a Goodyear co. And everytime there is a problem I have one of our techs. Check it out for me. First it was the brakes I was taking my children to the movies, as I was turning into the parking space I heard a grinding noise.the next day at work I have auto tech. Inspect my brakes I had less than 10% left all around and the front rotors were cracked! my children and I could have died! I took the car to the dealer to marina Ford they replaced front rotors, pads and rear shoes. Three weeks later pads were down to 10% I did not bother going back to the dealer. Our tech. At my place of employment replaced my brakes with good quality pads and shoes. I had th iside panel replaced, the windshield wiper motor replaced and the right front wheel bearing replaced! now my left front tie-rod is bent, my car shuts off when the gas is at the 3/4 mark and when making right turns, the emission lights up and the car stops! this is a problem car the Ford Focus. I found a web site and ther is over a thousand consumers who are not pleased with their Focus too!
While parked, the vehicle caught on fire, possibly due to the windshield wiper motor which was recalled, the fire department stated that is where the fire originated.(claim#34-5037-171)
While parked, the vehicle caught on fire, possibly due to the windshield wiper motor which was recalled, the fire department stated that is where the fire originated.(claim#34-5037-171)
Was traveling approximately 65mph when vehicle went out of control. Wheels had felt wobblely and loose. Had to swerve to miss several vehicles. Managed to get off freeway and stopped vehicle. Had vehicle towed to dealership. Was informed by mechanic wheel bearings went out. Dealership has to order parts. Vehicle was repaired previously under recall. Screws keep falling out of seat belt and has happened two times. Drivers side seat lever keeps breaking and has happened three times. Windshield wipers failed while driving during a heavy rain storm, received recall two weeks later, 01V258, dealer replaced wiper motor. Turn signal failed, dealer replaced bulb. Problems with brakes, rear drum assembly bearing wore into wheel spindle, front brake pads replaced, front rotors resurfaced. Consumer feels every bump in the road. Bearings have failed twice. Side mirror broke. A-pillar trim coming loose after recall repair 00S20.
A D V E R T I S E M E N T S
- West Hartford, CT, USA