This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The bearings in the left rear wheel assembly have failed. The wheel is now loose and there is a grinding noise and a noticeable wobble when driving the vehicle. The right rear hub also was replaced last winter for the same issue at approximately 20,000 miles. This situation concerns me because my car was never recalled for wheel bearing failure(??), yet both rear wheels have now failed. This strikes me as a serious safety concern. Nlm
The bearings are being replaced in areas where salt is used on roads. What about salt conditions on the coast line where salt is a problem year round. Ford refused to replace the wheel bearings, meaning more than one, under the recall for certain states. Please look into this matter as the salt by the ocean is a worst problem than street salt. Please keep me posted on this matter. Nlm
While driving the 2000 Ford Focus down a 35 mph road I proceeded to brake to a stop when front driver's side wheel assembly collapsed, causing car to skid out of control. It came to a stop after hitting a parked car.
The dealer told me that my right rear wheel assembly was completely shot even though the car only has 46000 miles was told by mechanic that there was no way that a car with that few miles could have had this problem without it being a defect. I was told by the dealer that because I didn't have extended warranty it would cost me $780 to repair. I called the Ford customer care dept. And they told me that because I had not had my oil changes done at the dealership I had no loyalty to the dealership so they would not help me out. Nlm
- Houston, TX, USA
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Left/rear wheel is causing vibrations in the vehicle during operation at any speed. Recall campaign 00V303000 repairs were previously performed on November 2, 2000. Dealership has not reexamined vehicle to determine the cause of the problem. Please provide any additional information / documentation.
Right passenger front wheel collasped, pulling cv joint out while driving at 30mph, causing wheel to fall sideways and into curb, resulting in damage to vehicle.
Brake system has had shoes/bearings/ drums replaced due to overheating of wheel. Rear drive's side tire is becoming too hot to touch after normal operation of vehicle. Please provide any additional information/attachments.
Consumer received recall 00S31. Consumer contacted dealer and manufacturer, and was told that there were no parts available, and had no knowledge of when parts will be available.
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- Alta Loma, CA, USA