The rear shocks are making noises and are cupping the rear tires. I have replaced the rear tires once and they are getting destroyed again. I plan to replace the rear shocks when I can afford it.

- Chesterton, IN, USA

At 40,000 miles on my 2000 Focus wagon, dealer tells me that the clunking noise I hear from front and rear will be fixed with a new front tie rod and rear shocks. Visited dealer 3 times to fix a windshield washer leak into tailgate, filling light fixtures and seeping into rear of car. I have had my fan motor replaced and my rear door latches are not working correctly. All of many recalls have been addressed, we even received 4 new tires due to tread wearing. It took many trials to get a correct alignment. My stereo often will cut out for no reason. I am no longer under warranty and fear that this most recent suspension repair will be costly while I still make monthly payments on my vehicle. Can you help?

- Ellison Bay, WI, USA

The consumer has experienced the following: The replacement of the left dash board cluster (temperature gauge inop from the time of purchase), reattachment of rubber seal around driver door window, reattachment of fuel pump, reattachment of headliner in rear of vehicle, uncrimping of fuel line, lubrication driver door handle(sticking), lubrication of catch on rear passenger side door(had come open while vehicle was in motion), replacement the turn signal switch in steering column-had to be turned off manually, persistent noises/vibrations in the front end of vehicle starting at 36K miles and was told that the tires had tread that was too narrow/were high performance which wasn't needed/was also told that the vibration was caused by improper tire care and tire cupping, the left rear shock needed replacement, and the radio goes out-sometimes goes out when the heat is turned up high. Scc

- Latrobe, PA, USA