This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer stated there were multiple problems with the vehicle. The brakes make noises and pulsated when the pedal was depressed. The vehicle was taken to the service dealer where the brake light switch and ignition cylinder switches were replaced. The dealer also turned the drums, replaced the brake pads and resurfaced the front rotors. There was a vibration in the front end when braking. The lower ball joint, right wheel bearings, right front sway bar link, bone socket, steering rack column and tie rod ends were replaced in an attempt to remedy the problem. The tail light covers retained moisture and condensation built up. The dealer replaced the tail light covers and fuses that were blown due to the moisture. Lastly, the contact noticed the rear seat was loose and upon inspection the dealer discovered an anchor and hinge problem. The back hinge and pillar were replaced.
The recalls on vehicle had failed after mechanic indicated that the recalls were not needed in dry climate and refused to do them. Had taken vehicle back to dealership at least 3 times for repairs. The mechanic had supposed to have ordered parts each time but failed to do so. Needed parts for the battery cable (recall campaign #02V288000), the rear wheel bearings recall campaign #01I017000 and the ball joints. Parts were never ordered.
- Las Cruces, NM, USA
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- Windsor , VT, USA