This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I would like to file a complaint regarding my Ford Focus ZX3 right front suspension is making a loud cluncking noise when I put the vehical in reverse/drive. I'm concern after reading that this vehicle front suspension can collapse.investigation: PE02-044.
Weak spring front. Dealer replaced springs, shock mounts, shields, and bearings on 10/13/2001. On 02/07/2002 dealer replaced bearing assembly, mounting assembly and damper assembly for shock absorber 'binding'. on 05/23/2002 dealer replaced mounting assembly and bearing assembly for shock absorber. Also installed correction kit for 'loose' stabilizer end. With all the above repairs, I have to have the car repaired for the fourth time because it's having the same symptoms as the previous three times.
Purchased my car in 2000. My car currently has 51,000 miles on it now. Since that time, I have purchased two brand new sets of tires and have had my car aligned two times.. ihave also needed my trunk latch replaced and although my brakes have been replaced they continue to squeal. Recently, whilr driving on an interstate mt car sputtered and shut down. I waited two hours at which point it was able to be driven. I took it to Ford and they believed I need my fuel pump replaced. This occurred one more time approximately three days later.
Without warning front tires are wearing out. Dealer has been notified. Mechanic stated front suspension unit is causing unbalanced wear on front tires.
The accelorator cable stuck on the vehicle causing the RPM's to increase and the vehicle not to stop. Because of very careful driving, no one was injured. Ford claims this is a "minor problem". secondly, phil long replaced some front suspension parts because they were defective. From that day the vehicle has had excessive front end noise.
- Aurora, CO, USA
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Front end was falling off. Contacted dealer, and dealer did not think that there was anything wrong with vehicle. But, when shaking the bumper screws come loose.
Tires wearing out fast, accelerated speed, and engine kill, uneven suspension, indicator gauges and lights haywire. I was told by Ford that I had wrecked the car and had to pay $883 for repairs + $350 for new tires.
At 15,000 miles consumer noticed steering was shaking. A few miles later, consumer was making a left hand turn when steering wheel continued to turn left, wheel could be turned all way around. Consumer was told alignment was totally gone.
Brakes were squeaking at 10,000 miles. Took vehicle to dealer, but was told it was a normal characteristic. At 22,000 miles, consumer took vehicle to dealer for another problem with alignment. Consumer was told by dealer that brakes were down to metal.
At highway speeds steering wheel will jump, causing vehicle to sway from side to side. Dealer has replaced several parts of front end, and the problem still exists.
While driving about 60 mph and when crossing to the left line lost control of vehicle and fish tailed.vehicle headed toward a wall.turned steering wheel to opposite side, and crashed. Consumer complained about front end pulling to side before.
Vehicle vibrated real hard when it started up and cut off. It has been to dealer 5 times. Dealer has replaced computer, and changed ignition key and more. Dealer has never said why, and didn't have a remedy to problem. Consumer has tried lemon law, but vehicle was over the mileage at that time. Consumer called Ford, and was told to work it out with dealer. Problem is still not resovled.
These are the probelems with my car. It is only 8 months old, yet this car has had repeated problems. The first major problem is with the brakes. They continually squeak and I was told by Ford that it was due to a safety issue. The brakes and pads were replaced yet the problem has continued since. I have also made numerous complaints and had the breaks deglazed and serviced many times only to have the problems continue. The next problem is with the ventalation. The engine strongly smells of burning oil/fuel. This problem was checked and fixed three times, but this problem also continues. The smell is so strong inside the car that passengers now refuse to ride in the vehicle. The smell is also very strong from out side the car. The third problem with the vehicle is with the driver's side door. The lock and latch are very tight and are some times imbossible to turn or open without exessive force. The door hinges are also stiff. This is a lot of friction in the hinges making lots of noise and not allowing the door to move smothley. The last problem I am reporting is with the suspension. This problem has been fixed more than 5 times and it is still a very big problem. New parts have been put in and the squeaking and humming is still very loud. There are also loud clanking noises coming from the suspension.
While driving could feel left side of vehicle is pulling to side where sometimes ir could lose control of vehicle at high speed, and steering could lock to left side without prior warning.
Vehicle pulls to the right and is making noise, the consumer feels it isn't the tires due to having rotations and alignments done, the problems could possibly be a suspension problem, tires replaced however the make/model of the tires were not provided.
Vehicle pulls to the right and is making noise, the consumer feels it isn't the tires due to having rotations and alignments done, the problems could possibly be a suspension problem, tires replaced however the make/model of the tires were not provided.
A D V E R T I S E M E N T S
- Renton, WA, USA