This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Focus. While driving 35 mph, the front end of the vehicle vibrated and there was a roaring sound coming from the front of the vehicle. As of January 3, 2008, the dealer had not inspected the vehicle. There is a recall for the steering: Linkages (NHTSA campaign id # 02V289000) however, the dealer stated that his VIN was not included. The failure mileage 126,950 and current mileage was 127,000.
I searched in your page and you already have a campaign. The official NHTSA page concerning recall is #03V48200 and the NHTSA campaign is #02V28900. The engine of my car already crashed and I want to know where I can searched for the car's serial number that are included in this recall.
In June 2004, I took my 2000 Ford Focus into sunset Ford in westminster, California complaining about a vibration and rattle in the front end of my car. They charged me $80 and told me there was nothing wrong with my car. Again, on August 12, 2004, I took my 2000 Ford Focus into sunset Ford complaining that the vibration and rattle were still there and getting worse. They again charged me $80 for a diagnostic and told me there was nothing wrong with my car. In the early morning on October 2, 2004, I started to slowly accelerate from a complete stop and my car for no reason at all turned sharply and struck a curb. There is now major structural damage to my car that will cost thousands of dollars to repair. I contend that this major damage was caused by FordS negligence in finding the original mechanical defect that I reported to them. I also contend that the symptoms my car was exhibiting were the same as described in your NHTSA campaign id #02V289000.
The consumer's client was involved in a accident as a result of steering control. After the accident, the consumer received a letter in regards to recall#02V289000. The consumer's insurance company requested reimbursement. (lawyer on behalf elizabeth arreola on behalf of client lorna waddington)
Steering pinch bolt popped out, and the front tire rolled into the front fender weld. As a result, vehicle lost steering. No crash occurred because vehicle was in the driveway at the time of the incident. Steering pinch bolt recall 02V28900 was issued, but this vehicle was not included in recall due to VIN.
- Goldsboro, NC, USA
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Problems with vehicle's steering due to ball joint separation. The consumer lost control of the vehicle. The incident was caused by an improper torque on the pinch bolt. The consumer requested reimbursement. The consumer received a recall notice several days later.
While driving, vehicle vibrated excessively which caused consumer to lose control and collided into an embankment. Dealer advised consumer that tires were bad. Consumer then received recall 02V289000 regarding steering pinch bolts that could cause excessive vibration.
The dealership refused to honor the recall for the pinch bolt 02 V 289 000 due to a discrepancy. The steering wheel started to vibrate and the wheel shook. The vehicle was taken in for the recall, but the consumer was told that there was another problem which was with the oil.
A D V E R T I S E M E N T S
- Jacksonville, NC, USA