This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Focus. While driving 30 mph, the contact heard a grinding noise. Minutes later, the front end of the vehicle collapsed. She pulled over and noticed metal hanging from the vehicle. The vehicle was towed to the garage and the mechanic stated that the front passenger side spring struts failed. The mechanic replaced the sway bar links, the inner tie rod, the cb boot, the driver side axle, and the front passenger side hub bearing. The current mileage was 90,982 updated 5/19/08
Ignition switch would "stick", since day of purchase...two months later, broken!! all the tumbler springs went out....$300!! to fix and one hour late to work. Passenger outer tie rod boot is shot and the tie rod will not come off!!! $45 to replace!!! seat belt tensioner does not work properly at all!!!!
At 40,000 miles on my 2000 Focus wagon, dealer tells me that the clunking noise I hear from front and rear will be fixed with a new front tie rod and rear shocks. Visited dealer 3 times to fix a windshield washer leak into tailgate, filling light fixtures and seeping into rear of car. I have had my fan motor replaced and my rear door latches are not working correctly. All of many recalls have been addressed, we even received 4 new tires due to tread wearing. It took many trials to get a correct alignment. My stereo often will cut out for no reason. I am no longer under warranty and fear that this most recent suspension repair will be costly while I still make monthly payments on my vehicle. Can you help?
Vehicle stalled twice, then engine caught fire in battery area. Please note that I live in Canada, and site does not permit Canadian address. Actual zip is M4K 1M6 in toronto Ontario, Canada. Vehicle is total writeoff. Ford dealership denied knowledge of fire or stalling problems with Focus.
I work for a Goodyear co. And everytime there is a problem I have one of our techs. Check it out for me. First it was the brakes I was taking my children to the movies, as I was turning into the parking space I heard a grinding noise.the next day at work I have auto tech. Inspect my brakes I had less than 10% left all around and the front rotors were cracked! my children and I could have died! I took the car to the dealer to marina Ford they replaced front rotors, pads and rear shoes. Three weeks later pads were down to 10% I did not bother going back to the dealer. Our tech. At my place of employment replaced my brakes with good quality pads and shoes. I had th iside panel replaced, the windshield wiper motor replaced and the right front wheel bearing replaced! now my left front tie-rod is bent, my car shuts off when the gas is at the 3/4 mark and when making right turns, the emission lights up and the car stops! this is a problem car the Ford Focus. I found a web site and ther is over a thousand consumers who are not pleased with their Focus too!
- Los Angeles, CA, USA
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Engine just stalls every 3 months while driving. Have had the same problem happen 4 times! the last time I wasnt under warranty and it cost me 500+...they replaced many things but it still continues. Also after only 23000 miles my left caliper slipped causing extreme wear and tear on the brakes and rotors. Cost 300 to fix that.
A D V E R T I S E M E N T S
- West Alexandria, OH, USA