This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver's side seat belt pretensioner malfunctioned. Seat belt did not function - pulled all the way out from the door pillar and did not retract. Carwas dangerous to drive. Vehicle should be recalled.
Seat belt does not stay snug around my body while buckled, becomes loose and does not take up any of the slack. When the seat belt is unbuckled it does not recoil, just lays there like a dead snake. I have to feed the seat belt back into the seat belt tier to avoid slamming the door on the seat belt. This seat belt malfunction occurred on the drivers side front seat. I had to pay $216 dollars to get it fixed, the dealership was not willing to cover its safety equipment.
The consumer complained about front driver's side seat belt which will not pull out. This happened on September 30, 2005. When the consumer took the vehicle to the dealer, they said that it was locked. The consumer then took the vehicle to a mechanic, who suggested that the problem was probably due to the fact that vehicle hit a bump in the road. Also, the mechanic took the seat belt apart and unlocked it so that the consumer could wear the seat belt until the replacement was placed in the vehicle..
Seat belt retractor on passenger side did not retract once it was pulled out, and was not to be used. Vehicle was takenn to the dealer, who sprayed a lubricant, and the retractor was now worksing. However, the consumer was concerned that it will fail again.
Driver's side seat belt does not retract. If pulled out, it stays out unless fed back in by hand (which must be done constantly while driving to keep it tight on your shoulder). I was told by the dealer I purchased the car from that this was a common problem and most of the Focus' they have sold have had the same problem.
I sent this letter to Ford in may of 2000 I purchased a Ford Focus, thinking it would be a safe, low maintenance car, considering it had been in europe since 1997. I would think this would be plenty of time to work out any bugs you may have. Or, should I call them recalls. I think a car that has 16 recalls, most of them which I would consider safety issues, should be recalled entirely. I have had other issues with this car as well. My key would not turn, seat belts locking for no reason, door handles not opening the door (this is all happening again). And one that has not been addressed, brakes. I am now on my third set of front rotors since I have purchased the car. The same thing has happened every time. The driver side rotor and pad will wear completely down yet the passenger side will be just fine. I have talked to other Focus owners and the same thing is happening. I still have my last set of rotors just to prove it. I got smart this time and bought replacements that were not made by you. Stop tech cross drilled rotors and ebc greenstuff kevlar pads. I also replaced the driver side caliper with a non-Ford replacement. I want out of this car because I feel it is unsafe. I also would like to warn other Focus owners that this car is unsafe. You also had better not send me to the dealership again. What does the dealership have to do with the production of an unsafe car? nothing, except that they sell it. I am not putting up with Ford pushing me around or giving me the run around either. This car is extremely unsafe and should not be on the road. I did not do this before but this time you leave me no choice. This letter will be sent to as many bad product websites as I can find. It will also be sent to NHTSA, consumer reports and the better business bureau. You did not do anything with my previous complaint and now there are more issues with this product that not only concern safety, but the life of the car. Something will be done.
Seat belt/shoulder restraint failed to restrain front seat passenger in collision. Air bag deployed, but the front seat passenger's seat restraint failed to hold passenger in seat. Passenger hit the windshield.
Ford Focus 2000. Facts about this accident include that the impact was head on with the damage to left front of the vehicle. The passenger, jacob, was belted, but the seat belt failed to restrain him. The air bag did not open until he hit the wind shield of the vehicle. When the air bags opened the steering wheel caught fire and burned..combustion was subsequent to the air bag opening and there was a great deal of smoke that the driver inhaled before the passenger in the rear seat, michael williams, got out of the car and put the fire out. She was trapped in the car by the seat belt, it would not release but it failed to restrain her and she hit the windshield..not nearly as bad as jacob, but it is broken. The steering wheel was burned. Michael saw some sort of sparks that he thought was from the seat belt.
Both front plastic housing covers foe seat belt retractors are breaking/falling aparts. Dealer notifed and making repairs. Please provide further details:
A D V E R T I S E M E N T S
- Tucson, AZ, USA