This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had the oil changed and fuel system service. The check engine light came on the next day. The shop reset the code several times and finally told me the catalytic converter was bad. The car only has 36000 miles. The dealer said the car is out of warranty by 5 months. I have had the maintenance done and have records stating dates and miles on the car.
Flange brakage on the egr valve assembly. The pipe breaks at the flange where it connects to the side of the exhaust manifold. Causeing a sputting sound and emitting exhaust fumes into the automobile. It also causes problems with (3) sensors. I called the service and parts department at three local dealers and was told by all three that this is a common problem with this part but there was no recall. So I had to have a new one installed with a one year warranty on the part. But if this is common whats to say after a year it will break again? the part is not well made as it's made out of copper with a small weld at the flange. I have been to other Focus owners group sites and found several had seen this same problem. I would be thankful for any help you can give me on this matter. John garner
Air has not worked properly from purchasing the car new. I purchased the car in wa state and have moved to Ohio. I am now told that even though the problems started prior to the warranty expiring, since I bought the car from another dealer, I will have to pay for any future prolems myself. Fuel, Ford know this is a problem, and refuses to tell me if the new fuel pump I had them put in is an old pump or a new one without the problems. Other, exhaust leak, I was told I had an exhaust leak, but the engine still sounds very knocky. I am 4th generation Ford, my sister was also and now buys anything but Ford, this will also be my last Ford, but any cash back would be great after buying the most expensive piece of junk I have ever had.
I bought the car in June of 2000 since this time the car has had a number of recalls on the car. I feel that the people that bought the 2000 model of this car should not be liable to pay the amount the contact was signed. Due to the fact that at the time the car was bought, the people that bought the car didn't know that most of the car's life would be in the shop being fixed. Also Ford knew that the Focus was prone to this happening.
- Shawnee, KS, USA
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-2000 Ford Focus LX - bought used on April 14th. Both interior and exterior of car in excellent condition, ran extremely well, one owner repo, clean title. -was rear-ended in very low speed, low impact collision, no frame buckling, bending, or damage to car other than scratched rear bumper - truck lid will not latch now. Multiple mechanics and appraisers - unable to find problem. -while driving, dash gauges and car speakers will suddenly stop working (speedometer goes to 0, odometer goes blank, fuel gauge goes to 0) and then spontaneously come back on with no after effects. Car stalled while stopping after one of these episodes. Occasionally when car is started, the odometer will spontaneously reset without prompting (not the main one, the resetable one). -random codes being thrown to computer - car has had two diagnostics run in two weeks, the first for two codes: 1. a mechanical issue, 2. for electrical difficulties in the dashboard - the car was thoroughly inspected and no defects were found. Seven days later the computer reported an "evaporative system leak" - once again the car was thoroughly inspected and no defects were found. After the first diagnostic, a rear brake light went out - after removing the light and "fiddling" with the wiring, the mechanic got its normal function to resume. -the car has 36,000 miles, I had the brakes inspected the day after the car started shaking violently when I pressed the brake pedal. The rotors are warped terribly and I will have to have the entire brake system replaced, including the rear drums - I do not consider this normal, especially in such a young car. -it has had two recalls filled in the last month, one for a pinch bolt and the other for a wheel bearing. No other recall campaigns were open. These problems have continued since the recalls were completed. -I've owned this car for less than a month. The cars pre-purchase inspection came up clean. The car is no longer under any kind of factory warranty.
Consumer states that the vehicle stalls at certain speeds the engine stalls. Dealer said that dirt is getting into inlet. Dealer is cleaning the inlet screen.
I have a Ford Focus 2000 that had a stalling problem. I was told this issue would be a recall (it was also in the newspaper) and since it was not I had to spend $500 to get it fixed. I would like to know how many other complaints you have about a stalling issue with these vehicles. I have already had 5 recalls on this car!!
While driving the vehicle at any speed, strong chemical fumes spread through out the vehicle. The dealer has been made aware of the problem. Nlm the tire rod has loosened, the battery had blown, and the engine light had stayed illuminated. Scc
Whenever driving can smell fumes coming inside vehicle throuh vents. Smells like burning plastic. Gears would get stuck. Hard to shift from one gear to another gear.
After arriving for schedule appointment for recall # 00V-300, owner was informed that campaign could not be completed, because there was no tool to install the part. Also, during a routine oil change jiffy lube, noticed an emissions part was loose. Dealer was asked to check for loose part to fix. Mechanic stated that there were 90 emission parts and, that it would be difficult to determine which part was affected.
A D V E R T I S E M E N T S
- Tucker, GA, USA