This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Focus. The contact stated that when driving on the highway approximately 55 mph with the cruise control engaged, the vehicle suddenly began to accelerated. She tried to turn the cruise control off; however, the vehicle continued to accelerate to almost 90 mph. She was forced to shut the engine off to stop the vehicle. When she turned the ignition on again, the engine began to rev loudly. The vehicle was towed to a repair shop. The mechanic told her that the cruise control cable snapped. She called the manufacturer in reference to recall 00V302000, vehicle speed control cables and was told that her vehicle was not included. The vehicle had not been repaired to-date. The current and failure mileages were approximately 116,000.
The contact owns a 2000 Ford Focus. On November 16, 2007, while driving 30 mph, the vehicle accelerated to 60 mph. The ABS engaged and the vehicle accelerated to 12,000 RPM's. the contact drove into a curb in order to stop the vehicle. He shut off the engine and the vehicle was towed to the dealer. The dealer replaced the vehicle speed control cable. The manufacturer stated that there were no recalls; however, NHTSA campaign id number 00V302000 (vehicle speed control:cables) was related to the failure. The failure mileage was 70,924 and current mileage was 71,200.
The consumer found that recently a problem with his vehicle when accelerating it doesn't slow down once the consumers foot was off of the gas. The vehicle was in an accident and the consumer believed that the acceleration problem contributed to the accident. When the vehicle was taken to the dealer he was told there was a recall on throttle cable. Then he was told that the vehicle was not recalled due to the VIN. The consumer stated that there have been complaints of this particular vehicle. Recall campaign #00V302000.
While driving 45 mph the accelerator cable broke. As a result, the pedal proceeded to the floor and began to decelerate rapidly. Vehicle was towed to the dealership for repair.......dealer replaced accelerator cable.
After purchasing my car in Jan of 2000. I had to take it into the shop 3 days after for a linkage problem. I was driving in reverse and reversing in drive. I have taken the car in quite a few times since then for a loud noise coming from under the hood, for it not accelerating when entering the freeway, and for it accelerating for no reason at all. Each time I took it in they said that was normal. Which I know it was not because I have been in other 2000 Ford Focus' and they are any where as loud as mine is and they do not take off like mine does, and the pick up speed is wonderful. I am aware that there are other vehicles manufactured near that date that are or were on recall. I would appreciate it if you could look into this, so I can get it fixed before any one is seriously injured.
- San Antonio, TX, USA
Search CarComplaints.com for these popular complaint phrases...
While driving 45 mph consumer applied the accelerator pedal, but it failed to accelerate. This caused the vehicle to decrease in speed. Consumer was able to maintain control of the vehicle, and pulled over. Consumer inspected the vehicle, and noticed that the accelerator cable broke. Vehicle was towed to a body shop for inspection, but cause of the failure was not determined. The consumer stated that the accelerator cable snapped in one place and was very weak in another place.
I bought a 2000 Ford Focus on March 11 of 2004 for my daughter, I asked for a repair to be made on the vehicle from the dealership I bought it from before buying the car, it was surging and hesitating. I was told it was repaired, the vehicle didn't do this the next day when I bought it, on March 31 my daughter pulled in to jack in the box, parked her car, put the car in park, took her foot off the brake, the car surged forward throwing her into a concrete wall, the airbags deployed, the windsheild shattered, the fron bumper is totalled, my daughter has a third degree burn on her right forearm resulting from the air bag.
At any speed vehicle hesitated/surged forward and stalled. Recall 03V482000 was issued for this make/model and year. However, this vehicle was not included in the recall due to VIN. Also, this vehicle not included in recall 00V302000 concerning throttle sticking problem due to VIN.
While traveling on the highway and without prior warning the second gear pedal became stuck, and the pedal went all the way down to the floor. The vehicle accelerated at a very uncontrollable speed, and the consumer had to place the car in neutral at which the vehicle eventually slowed down. Dealer said the throttle cable snapped. Repair cost $201.09. The consumer was concerned about the malfunction of the vehicle and whether it should be recalled.
Consumer was exiting a parking garage and placed vehicle in reverse. Without warning, car suddenly accelerated and rear tail spun around 2 times then hit a parked vehicle. Consumer did apply brakes with no success. Ph insurance company informed dealership that there were two recalls that dealt with a defective throttle and speed control which was not performed on the vehicle prior to the accident. Other problems included weezing noise while turning. Power steering racked failed and replaced. Lack of power steering in steering wheel. Rear brake pad replacement. Rear wheel bearing noise. Defective wheel bearings replaced. Tire punctured and replaced. Hesitation on acceleration. Fuel pump and gasket replaced. Tires rotted out. Key stuck in ignition. Replaced malfunctioned shifter assembly. Trunk lid wouldn't latch. Latch replaced.
Consumer has been unable to have recall 00V-302 concerning the speed control cable and 00V-303 concerning the rear wheel hub retaining nut repaired due to lack of parts. Nlm
Consumer has recieved three recall notices concerning a possible faulty speed control cable which may have caused the accident and death of their daughter prior to notification. Nlm
Customer experiencing numerous acceleration problems, vehicle towed to dealership on June 5, 2000. Dealership found speed control cable end catching on outer housing, cable replaced
Consumer has recieved three recall notices concerning a possible faulty speed control cable which may have caused the accident and death of their daughter prior to notification. Nlm
A D V E R T I S E M E N T S
- Wantagh, NY, USA